Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Gwinnett Place
Duluth, GA
907 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 907 reviews
May 10, 2026
Flawless, professional experience from start to finish. Corey was patient and thorough, offering an alternative we hadn’t considered as the perfect solution for our vehicle purchase. By far the best car bu Corey was patient and thorough, offering an alternative we hadn’t considered as the perfect solution for our vehicle purchase. By far the best car buying experience we have had with no pressure at all. I would not purchase a BMW anywhere else! More
by CNK
Employees Worked With
Patrick Berwise, Corey Chapman
April 29, 2026
By far the best car buying experience i have ever had. The team found me the perfect car and was able to get me out the door and on the road so smooth and professional. Thank you. The team found me the perfect car and was able to get me out the door and on the road so smooth and professional. Thank you. More
by Dscott.sg
Employees Worked With
John Furlow , Martin Edetanlen
April 29, 2026
This was the Best car buying experience I ever had. The team was very professional and kind. Honesty and integrity. My sales person is Baye Lo, this guy is the absolute greatest. He listened to all the The team was very professional and kind. Honesty and integrity. My sales person is Baye Lo, this guy is the absolute greatest. He listened to all the wants and concerns More
by janetdee23
Employees Worked With
Baye Lo , John Furlow
December 27, 2025
VERY UNPROFESSIONAL. I saw their ad for a pre-owned X5 M last week, yet they had no photos of it. I was told the SUV was a pending trade-in while the customer's new BM I saw their ad for a pre-owned X5 M last week, yet they had no photos of it. I was told the SUV was a pending trade-in while the customer's new BMW was getting something repaired before being sold to him...I had to wait days for the customer to physically bring the trade in; once the trade in arrives (Dec. 24), the salesman told me he was on his was home, and that they were closed on Xmas/25th. Here I am on Xmas, receiving an email from the salesman saying his boss just told him (mind you, on Xmas), that someone else left a deposit on the very vehicle I was scheduled to look at tomorrow at 9AM. So now my appointment has been superseded and canceled. The salesperson did not ask me for a deposit. Had he needed one I would have given one. Also, I submitted a credit application this morning. Now I'm sitting here looking stupid, with a credit inquiry that doesn't apply to any vehicle. The general manager named Khalil responded back on Google asking for me to email him. Fact of the matter is I already emailed him before even creating the review on Google.. nevertheless I called him and left a voicemail messages I called and had him paged. And he never returned my call that one time. This dealership is full of it. More
by Mr El
Employees Worked With
Gennaro Russo, Patrick Berwise, Kahlil Stevenson
October 16, 2025
I am a repeat customer and recently traded in a 2024 BMW purchased at this location for a 2026 BMW. I used the same sales person (Nadim Khanmohamed) and started the transaction via text/phone. Once we arr purchased at this location for a 2026 BMW. I used the same sales person (Nadim Khanmohamed) and started the transaction via text/phone. Once we arrived at the monthly payment I wanted I went to the dealership in person. The price he quoted required $5k down which Nadim didn't disclose during our initial negotiations. Once we worked through that, we had to wait two weeks for the new vehicle to arrive. I subsequently made my scheduled monthly payment on the old BMW which meant the payoff amount was less when I picked up the new BMW. Rather than give me that money, the Nadim and the manager devalued by trade in by that amount and pocketed the money. They should have either decreased my monthly payments or given me the money back. There is no way that they value of my trade decreased by $1364 in two weeks time. They are not transparent, dishonest and will steal your hard earned money. I don't mind paying for what I want. I do mind being swindled. Nadim texted that he discussed with his manager and manager would reach out but no one ever reached out. They don't even care. I cannot control them but I can control where I spend my hard earned $$$ in the future and it will not be BMW of Gwinnett Place. I cannot recommend that you do business here either. More
by daudag
Employees Worked With
Nadim Khanmohamed
August 14, 2025
Great Finance Manager Sonny Baik! ! Customer Service was excellent! I purchased my second BMW, Saturday 8/9/25 literally took all but 45 minutes to get approved and complete paperw ! Customer Service was excellent! I purchased my second BMW, Saturday 8/9/25 literally took all but 45 minutes to get approved and complete paperwork… I purchased a 2025 BMW X4 30i XDrive w/M package. 1st test driver, 1st owner w/8 miles on the dash.. My Sales Rep Crystal was everything, extremely cool and very helpful throughout this process. I’m locked in with my BMW family…. More
by ArteshaSummerset77
Employees Worked With
Sonny Baik
August 06, 2025
We traded in a vehicle for another used vehicle. We were from out of state and they made sure we all had great communication. We dealt with Kola Talabi. He was great and honest from the get go. The We were from out of state and they made sure we all had great communication. We dealt with Kola Talabi. He was great and honest from the get go. The entire used car sales team was very pleasant along with the financing. I totally would recommend this dealer. Also will purchase from them again when the time comes. More
by darin.73keel
Employees Worked With
Kola Talabi
