BMW of Gwinnett Place

I had an absolutely fantastic experience working with Shaun Pridgeon at Gwinnett Place BMW! From the moment I walked in, Shaun went above and beyond to make sure the entire car-buying process was smooth, Shaun Pridgeon at Gwinnett Place BMW! From the moment I walked in, Shaun went above and beyond to make sure the entire car-buying process was smooth, transparent, and completely stress-free. He is incredibly knowledgeable about the vehicles, highly professional, and genuinely cares about finding the right fit for his clients rather than just making a quick sale. There was zero pressure, just honest and excellent communication from start to finish. If you are looking for a seamless, top-tier dealership experience, do yourself a favor and ask for Shaun Pridgeon. He represents Gwinnett Place BMW at the highest level, and I couldn't be happier with my experience! Highly recommended! More

**1-Star Review** In January 2026, I brought my 2022 BMW Alpina B7 to BMW of Gwinnett Place because it was jerking and shuddering when accelerating from a stop. My service advisor was Joe Martin. Aft BMW Alpina B7 to BMW of Gwinnett Place because it was jerking and shuddering when accelerating from a stop. My service advisor was Joe Martin. After evaluating the vehicle, I was told the problem was caused by using the wrong octane fuel. I explained that I have exclusively used 93-octane premium gasoline since purchasing the vehicle, as required for the Alpina B7. Despite that, the diagnosis remained focused on fuel quality, and I left without confidence that the actual issue had been identified. I expressed my concerns to Joe Martin and hoped the diagnosis would be reconsidered or investigated further. Unfortunately, I did not feel my concerns were taken seriously, and no additional effort was made to determine another possible cause. I then took the vehicle to BMW of Macon for a second opinion. My advisor was Lindsey Segars. Their technicians correctly diagnosed the issue as requiring the BMW transfer case Oil Change ABL service. Once that service was performed, the jerking and shuddering were immediately eliminated. Had this been left unserviced it would have caused significant damage. The difference between the two dealerships was significant. BMW of Macon accurately diagnosed and repaired the problem on the first visit, while BMW of Gwinnett Place misdiagnosed it and attributed it to fuel despite being told the vehicle had only been run on 93-octane premium gasoline. When you bring a flagship BMW like an Alpina B7 to a BMW dealership, you expect an accurate diagnosis, careful attention to the information you provide, and a genuine effort to identify the root cause. Unfortunately, that was not my experience at BMW of Gwinnett Place. More

Excellent Service by Sterling Saunders. I always felt my best interest was the top consideration. We were having a conversation. No pressure. Found the perfect car for me. Communication a I always felt my best interest was the top consideration. We were having a conversation. No pressure. Found the perfect car for me. Communication and follow through was outstanding. The showroom is beautiful and welco.ong. Eberyon was attentive. The level of knowledge and and attention to details was excellent. I highly recommend Sterling he will make sure you get just what you need.. I love my new car and felt great throughout the experience. More

Evan and the whole BMW of Gwinnett team was very professional, proactive, and knowledgeable. I would highly recommend to my friends and family. professional, proactive, and knowledgeable. I would highly recommend to my friends and family. More

Great dealership; purchase process was seamless. Both the sales rep and the Finance manager wereexcellent Both the sales rep and the Finance manager wereexcellent More

We have doing business with BMW of Gwinnett Place for over 25 years and there is a reason. The professionalism of the sales staff stands out. Corey and Sterling have continued the tradition started by over 25 years and there is a reason. The professionalism of the sales staff stands out. Corey and Sterling have continued the tradition started by our original team. We continue to refer our friends and family to them. Each person tells us how professional the team is and thank us for sending them there for their BMWs. And … we live in Charlotte, NC. No better place to get your BMW. More

We had a wonderful experience shopping for our new X5! The salesman Martin was phenomenal. The salesman Martin was phenomenal. More

We had an absolutely incredible experience buying our 2026 BMW X5, all thanks to Chike Uzwoka! I have truly never met a salesman with such incredible, positive energy. From the moment we walked in, Chike 2026 BMW X5, all thanks to Chike Uzwoka! I have truly never met a salesman with such incredible, positive energy. From the moment we walked in, Chike made us feel completely comfortable, took the time to truly understand our needs, and helped us make the right decision for our family. He was never pushy and didn't try to force anything on us. Instead, he stayed fully engaged, paid close attention to every detail we cared about, and made the entire process seamless. We felt valued and heard throughout the entire experience, and we were able to happily take home our new X5 in just four hours. If you are looking for a smooth, stress-free, and high-energy car-buying experience, go see Chike! More

I’m so glad to do business with BMW and definitely looking forward to do business with them again I love BMW looking forward to do business with them again I love BMW More