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BMW of Freehold
Freehold, NJ
2,004 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,004 reviews
January 01, 2022
he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. More
by Neda.spahiu
Employees Worked With
Eugene Poznyak
January 01, 2022
Mark Vicens was great. Patient and personable. Would definitely recommend him and Freehold BMW. Hope to be a repeat customer. definitely recommend him and Freehold BMW. Hope to be a repeat customer. More
by thegibsons4
December 31, 2021
I bought my X5 2022 from BMW Freehold working with Frank on a build. Excellent experience! Frank was very professional, honest and friendly to work with making the entire process seamless. He updated me on on a build. Excellent experience! Frank was very professional, honest and friendly to work with making the entire process seamless. He updated me on the build promptly once completed. I had one of the best delivery experience on the vehicles I have taken so far. I strongly recommend Frank. I would take my next BMW from Frank after my lease without any hesitation. Awesome job once again!! More
by Kals
Employees Worked With
December 31, 2021
I bought my 2019 X3 out of my lease since it was under miles and in perfect condition. I anticipated a big ordeal as I had never done this before. I was pleasantly surprised at how easily and seamlessly t miles and in perfect condition. I anticipated a big ordeal as I had never done this before. I was pleasantly surprised at how easily and seamlessly the entire process went. Mike was efficient, explained the whole process easily, set up appointments that were needed and delivered my car with true professionalism. It certainly made me put Mike and the dealership #1 on my list. More
by Cdedeb
December 30, 2021
I had a very pleasant experience buying a car from Mike. Very helpful and nice person! He made the process quick and easy even thought we came a day before Christmas. I got my best present for Christmas X6 Very helpful and nice person! He made the process quick and easy even thought we came a day before Christmas. I got my best present for Christmas X6 thanks to Mike!:) Having a business with BMW Freehold was such a pleasure! I wish everyone from that dealership happy new 2022 year and a lot of sales!!! More
by Anna Martinez
Employees Worked With
December 30, 2021
Michael is a very professional sales, very patient and very responsive. He helped me find the car I was looking for, will definitely refer any of my friends who has the need to him. The Freehold BMW’s who very responsive. He helped me find the car I was looking for, will definitely refer any of my friends who has the need to him. The Freehold BMW’s whole team is very friendly, I’m very glad that I went to this dealership. Happy New Year! More
by Leo
Employees Worked With
December 30, 2021
Very good service from Wael Youssef. I was very comfortable dealing with him. He was very easy to work with. comfortable dealing with him. He was very easy to work with. More
by Jamesjlewis1
Employees Worked With
December 30, 2021
Great experience again! Mike Youssef my Client Advisor was very thorough & knowledgeable. He was fantastic! was very thorough & knowledgeable. He was fantastic! More
by Mariannehy
Employees Worked With
December 29, 2021
Wael "Mike" was a total professional, a pleasure to work with, and incredibly knowledgeable. The whole team was very friendly and I would highly recommend reaching out to them for your next lease or purchas with, and incredibly knowledgeable. The whole team was very friendly and I would highly recommend reaching out to them for your next lease or purchase. More
by theory84
Employees Worked With
