BMW of Freehold

With extra time on hand we went browsing for another BMW. Toying with the idea of getting a sedan since we have a coupe. Not expecting anything, we drove up to BMW of Freehold. There was a salesman helping Toying with the idea of getting a sedan since we have a coupe. Not expecting anything, we drove up to BMW of Freehold. There was a salesman helping another couple, he saw us and asked if we were being helped. We told him no, just looking. He went inside and got a salesman to come and assist us. Rick introduced himself to us, and inquired as to what he can show us. My husband told him what he may be interested in, Rick proceeded to show us some cars in the lot. The 328xi seem to fit what we may be interested in. He took us into the showroom to run down some figures. He check on the special programs the company was offering, opened up options we didn't know was available. We toyed with the various programs and told him what we would like to finance monthly. He worked patiently with us for about 2 hours and we made a deal. During this whole time, he was courteous, helpful, and polite. Trust me to tell you we didn't have high hopes of picking up any car in Freehold, even though we live in this town. The other dealers (not BMW) we did visit, made us feel as they were too good for us, especially when we were "just looking". They felt we were not serious car buyers. But to our surprise, Rick made sure that the car was all ready so that when all documents prepared by Deborah were signed we can drive out with our newly purchased BMW 328xi. BMW of Freehold's staff was definitely efficient, courteous and helpful. I know that when the time is right for our third BMW, we will definitely be going back to BMW of Freehold. More

Dealing with BMW of Freehold was one of the most stress-free and overall pleasant car buying experiences. I would like to make special note of the professional and friendly experience my wife and I stress-free and overall pleasant car buying experiences. I would like to make special note of the professional and friendly experience my wife and I had working with Richard Henriquez. My wife and I initially met Richard Henriquez with the intent of leasing a new 5 Series vehicle for my wife. In addition to BMW, we looked at comparable vehicles from Mercedes, Audi and Volvo. Richard was extremely patient and thorough and made my wife feel extremely comfortable as he described all the features and functions of the car and certainly made the test drives very enjoyable and educational. Unfortunately, the vehicle was not within the budget number we set for ourselves. However, we both felt Richard and the dealership did whatever they could to try to accomodate our needs and because of our positive experience of dealing with Richard, I returned several days later to inquire about purchasing a certified pre-owned 3 Series car for myself. I looked forward to working with Richard and I am now extremely pleased with my pre-owned BMW. Richard was again patient, extremely thorough and went well above what I would have expected or have experienced from other sales reps. With regards to professionalism, I was especially impressed with the fact that Richard and his manager referred to me as either a client or a guest rather than a customer. Although I have not yet had to work with their service dept. I am expecting the same level of professionalism I received from the sales team. I would recommend BMW of Freehold and especially Richard Henriquez to any of my friends or family looking to purhcase a new or pre-owned BMW. More

MY EXPERIENCE AT FREEHOLD BMW WAS NOTHING LESS THEN MEMORABLE. MARIA DID EVERYTHING POSSIBLE TO FIND A PERFECT CAR FOR ME SHE GAVE ME THE BEST PRICE FROM THE BEGNING AND SAVED ME HOURS OF NEGOTIATION MEMORABLE. MARIA DID EVERYTHING POSSIBLE TO FIND A PERFECT CAR FOR ME SHE GAVE ME THE BEST PRICE FROM THE BEGNING AND SAVED ME HOURS OF NEGOTIATION THAT I WOULD HAVE TO GO THRU AT ANY OTHER DEALERSHIP. SHE WAS HONEST, NICE, CATERED TO MY EVERY NEED AND FOLLOWED UP WITH ME EVERYDAY UNTILL THE DAY I GOT MY CAR. I WOULD NEVER GO TO ANY OTHER DEALERSHIP BECAUSE I DON’T THINK ANYONE COULD EVEN COME CLOSE TO THE SERVICE I RECEIVED AT FREEHOLD BMW. THANK YOU EVERYONE AT BMW FREEHOLD. COREY More

To say the least working with Rick, Dori, and Deborah was truly a pleasure. They made auto shopping a pleasure and were in tune to our needs and desires in our purchase. I would highly recommend working wi truly a pleasure. They made auto shopping a pleasure and were in tune to our needs and desires in our purchase. I would highly recommend working with them and I will make my next purchase with BMW Freehold. Thanks again! More

Very happy with the service I received at Freehold bmw. Everyone from the salesman all the way to the sales manager were professional and helpful.. I would highly recommend this dealer to all of my friends Everyone from the salesman all the way to the sales manager were professional and helpful.. I would highly recommend this dealer to all of my friends and family. I hope to do business again there very soon. More

I went to Freehold BMW and found the exact car I wanted. From the test drive to the end of negotiations Harvey was very easy to work with and gave me everything I was looking for at a very good price. Debor From the test drive to the end of negotiations Harvey was very easy to work with and gave me everything I was looking for at a very good price. Deborah explained all the paperwork in detail to me and there were no unexpected charges after negotiations. When you make a large purchase you don't to feel like a salesman is trying to squeeze every last penny out you. The atmosphere was comfortable and I would recommend Harvey to anyone. I wish every every car dealer was this easy to work with! More

Excellent experience! Harvey is the best salesman, and our experience from start to finish was pleasant and convenient. When our car came in, the leather on one of the front car seats was damaged and the our experience from start to finish was pleasant and convenient. When our car came in, the leather on one of the front car seats was damaged and the manager immediately authorized that it be repaired. The new seat was order and installed quickly, so my experience with the service dept is excellent too. We highly recommend DCH BMW of Freehold for sales and service! More

Rick spent much time showing me automobiles as well as test driving the BMW328iX. He was very helpful. I picked up the car on his day off and he made sure to be there for me. He has answered all of my test driving the BMW328iX. He was very helpful. I picked up the car on his day off and he made sure to be there for me. He has answered all of my questions to date in a friendly and congenial manner. I highly recommend him to others. More

Dealing with BMW of Freehold is a pleasure. Just as expected Dori Dado (Sales Manager), Richard Henriquez (Client Advisor) and Deborah Aragona (Financial Svc Manager)were all pleasant to work with. Do expected Dori Dado (Sales Manager), Richard Henriquez (Client Advisor) and Deborah Aragona (Financial Svc Manager)were all pleasant to work with. Dori Dado was very patient with me. I was getting annoyed at myself because I couldn’t make up my mind. It almost took me more than a month to decide which one would work for me and my budget. He took the time explaining to me what my options were and was able to get me the best financing ever. LOVE this guy!! He’s the best! Richard Henriquez wasn’t one of those typically pushy sales people that I detest so much. He took me out to test drive whatever car I want to better help me decide which one would work for me. When I finally made up my mind, he prepped the car for me to bring home the next day. Upon delivery of the car, he explained very thoroughly how things operate and what the gadgets are for which could be at times very overwhelming. Deborah Aragona was very good at what she does but best of all was a VERY adorable person. She knew from the get go what type of warranty I needed to purchase to protect my purchase. She did not try to oversell me with things I did not need. I signed my paper works for the car and never even realized the time because she was such a pleasant person to talk to. It was time well spent for me. I’ve recommended DCH to all my colleagues and families. More

I had a excellent experience with this dealership, not only would I recommend them I already have, Maria shouldice and John mcbride were great and anytime I had sent an email or left a message I received only would I recommend them I already have, Maria shouldice and John mcbride were great and anytime I had sent an email or left a message I received a very fast response.I would be all means buy at freehold bmw again. More