BMW of Freehold

We have visited BMW of Freehold a few times and consistently have been impressed with the quality of service, follow-up and one-on-one attention given each time. Our sales representative, Dick Ng, consistently have been impressed with the quality of service, follow-up and one-on-one attention given each time. Our sales representative, Dick Ng, was especially helpful in getting us to narrow down our options and feel comfortable with our purchase of our first BMW. Prior to this purchase, we were considering a number of car brands. Our experience at the dealership not only allowed us to understand better what BMW offered but we also felt as though we were being given the upmost customer service and attention to serve our needs. We are extremely happy with our purchase and look forward to being a long-time customer to BMW of Freehold for years to come. More

Absolutely the best car buying experience in my 40 years of autos. I always got straight answers, there always was time to run some more numbers and explain them, and I got to test drive anything I wanted. of autos. I always got straight answers, there always was time to run some more numbers and explain them, and I got to test drive anything I wanted. Best of all was the deal itself - trading in 2 cars for one new 328i convertible. My salesman John McBride stayed with me through two months of helping make up my mind on exactly which car was right for me. Once I decided, it was a 4 hour turn around prep of the car and everything was just as it should be, clean and working right. More

Excellent customer service. Rick Levitt was friendly, responsive to my needs and knowledgeable about the BMW product. The delivery of my new BMW went smoothly and the demonstration of all the features on responsive to my needs and knowledgeable about the BMW product. The delivery of my new BMW went smoothly and the demonstration of all the features on my vehicle was thorough and easy to understand. I highly recommend rick Levitt and BMW of Freehold. More

I've worked with several CAs on multiple BMWs, and none has exhibited the level of professionalism and respect that Rick has shown to me. I was on the fence about getting another BMW this time around, but has exhibited the level of professionalism and respect that Rick has shown to me. I was on the fence about getting another BMW this time around, but after many test drives over the course of several months, I was sold on the new Z4. Every time I visited the dealership or emailed Rick, he was always happy to discuss the newest car or the best deals available. This was the best experience I have ever had when it came to buying a car, and I will certainly be going through Rick at BMW of Freehold the next time around. More

In September of 07 I was in the market for a new car. After months of research I finally found one that appealed to me and it was t BMW of Freehold. After a number of conversations and some haggling over After months of research I finally found one that appealed to me and it was t BMW of Freehold. After a number of conversations and some haggling over the phone I was determined to see thae car in person. My wife and I took the long drive from Maryland to Freehold, NJ with the intention to buy if the price was right. What started off a little rocky turned into a pleasant experience. In fact, if it weren't for John Bell taking the time to show us the car and test drive we wouldn't not have made the purchase. He was very professional and accomodating, despite my consistent attempt to haggle. I highly recommend to anyone visiting that dealership to request John Bell if they are looking to interact with a knowledgable and patient salesperson. More

Peter was great. Not pushy at all, very friendly and knowledgeable of the differences between the different models. I would highly reccomend him to any one i know interested in ourchasing a BMW. I hav knowledgeable of the differences between the different models. I would highly reccomend him to any one i know interested in ourchasing a BMW. I have purchased sevearl cars over the years and this has been by the far the best experience. As well as the quickest. No sitting around waiting, going back and forth. It was also the best price out of a few different BMW dealers I went to. More

John Bell leased me my 2007 BMW 650i convertible and he was a pleasure to work with. i've been back to Freehold BMW for regular service and the service guys are really ontop of it all too. I would tell any was a pleasure to work with. i've been back to Freehold BMW for regular service and the service guys are really ontop of it all too. I would tell anyone to ask for John Bell when looking to buy or lease a BMW. Joe B. More

Eight years ago, I walked into BMW of Freehold with a 1 1/2 year old child and my wife. John Bell came right over and asked if he could help. He gave us all his time and attention. He answered all our q 1/2 year old child and my wife. John Bell came right over and asked if he could help. He gave us all his time and attention. He answered all our questions and when it came time to take a test drive, he insisted on taking my child's car seat out of our old car and placing it in the BMW 325xi we were about to test drive. He wanted us to have to complete feeling of what it would be like to have that car. John and the BMW of Freehold staff have always been cordial and completely professional when dealing with me and my family. I now own 2 other BMWs (my wife's X5 and the 335i hardtop convertible - LOVE IT!). Every time I go to BMW of Freehold, John makes sure he drops by to see how things are going both with the car and with my family! I completely recommend dealing with John and BMW of Freehold. I believe in this so much, I had my mother purchase her 545 there as well! More

All I have to say is WOW! I was in the service dept. All I have to say is WOW! I was in the service dept. on Sat. looking for a simple part to replace in my car. Giovanni and Kang went far and beyond All I have to say is WOW! I was in the service dept. on Sat. looking for a simple part to replace in my car. Giovanni and Kang went far and beyond to help me. They asked me if I needed any questions answered regarding this part. And as a matter of fact I did. He got Kang, a seasoned technician in their service department and had me pull up my vehicle so that they can show me to how to properly install the part to avoid damage to my vehicle. They also pointed out things that I can do to prevent future costly repairs. And they did this 5 minutes prior to closing which made them late for their own obligations. They made sure I was FIRST priority and I surely felt that way. I have been jaded over at Open Road BMW and had lost confidence in BMW's dealerships. I felt that because my car was now out of warranty that all BMW dealerships just wanted my money and didn't care anymore about me as a customer unless I was driving home in a new car. FREEHOLD BMW turned this around in 15 minutes. I also see that Freehold takes the time to read customer testimonials and respond to them. Freehold is ranked among the top 100 BMW dealerships on e46fanatics.com and bimmerfest.com. You deserve it. Thanks again! More

We had an exceptional experience at BMW of Freehold. Richard and Dori were just outstanding. They were very helpful, knowledgeable, professional, courteous, welcoming, friendly and polite. They were Richard and Dori were just outstanding. They were very helpful, knowledgeable, professional, courteous, welcoming, friendly and polite. They were instrumental in our buying a BMW, if it weren't for them we probably would have purchased a different brand of car as we were deciding between two. They listened to our needs and were willing to work with our budget to find the perfect match. I highly recommend buying from them and plan to buy from them again in the future. More