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BMW of Freehold

Freehold, NJ

4.8
2,106 Reviews
Welcome to BMW of Freehold Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!" Thanks for visiting DCHAuto.com. Shau-wai Lam Chairman
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,106 reviews

February 08, 2010

Michael was a great salesman. He make sure I get the car I was looking for and for the lowest price possible. He was very knowledgeable and friendly. That's why this is the second BMW I brought from him, More

by beabeaa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chang
February 07, 2010

Taking everything into consideration, my overall experience with BMW of Freehold was outstanding. A rating of Five. My purchase was comprehensive and complete from start to finish.The sales staff More

by shim14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mongiello- Salesman
February 07, 2010

Taking everything into consideration, my overall experience with BMW of Freehold was outstanding. A rating of Five. My purchase was comprehensive and complete from start to finish.The sales staff More

by shim14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mongiello- Salesman
January 29, 2010

From the first moment I spoke with Sharon I knew we were going to get this deal done. She went above and beyond to make sure I not only got the car I wanted for the price I wanted, but help get me approved More

by raftery1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Moskowitz, Rick Levitt
January 11, 2010

Customer service excellence at it best from the moment we stepped foot into Freehold BMW to when Anthony Guagenti handed us the keys to the 2010 X5. We have been BMW owners for many years, dealing with the o More

by mlgjn6
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Guagenti, Anthony Cerillo
December 29, 2009

I had a wonderful experience with BMW of Freehold and my sales person Anthony Guagenti. During my quest for a new car, I visited many different dealers. After deciding on a BMW, I was contemplating between More

by providence
Customer Service
Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Anthony Guagenti
December 27, 2009

I recently purchased an 09 BMW 325i X drive. The entire process was so easy and smooth as most of the work was completed over the phone and internet. Mat was willing to work with me to get the TMV price fr More

by udayahegde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mongiello
December 16, 2009

I am not new to the practice of buying a new car. I have always dreaded the games that dealers play. I just purchased a new BMW from BMW of Freehold. From my initial dealing with them to actually purchasi More

by tennenbaum
Customer Service
Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Harvey Altman, Maria Shouldice
November 01, 2009

I want to thank Matthew Mongiello for making my purchase of my first BMW so pleasant. He was very professional, not pushy and took his time answering all my questions. He worked with me and my budget. Wh More

by mcgarrydj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mongiello
October 14, 2009

Mr. Ng understood me and my father's situation and immediately did all that he could to get the car we wanted for the price we wanted. He did not try to swindle us or give us the run aroud. A true ass More

by Erikbro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Ng
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