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BMW of Farmington Hills
Farmington Hills, MI
932 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 932 reviews
August 09, 2026
Shannon did a wonderful job, presenting the car and helped us with all the options! helped us with all the options! More
by Mark Owen
July 09, 2026
Gigi is truly the best salesperson I’ve ever worked with. No one has ever taken the time to decorate my car the way she did — it made the experience unforgettable. I recommend her to all my friends because h No one has ever taken the time to decorate my car the way she did — it made the experience unforgettable. I recommend her to all my friends because her service goes above and beyond. More
by M5BMW
June 12, 2026
Gigi did a great job helping us buy the best BMW, along with the whole Farmington BMW Team from technician to finance. Thank you! with the whole Farmington BMW Team from technician to finance. Thank you! More
by mbande
May 28, 2026
The process was expeditious and seamless both dealership and sales personnel wasted no time. I appreciate the effort that was taken when handing over the keys with the velvet rope and the bow. The wrap was and sales personnel wasted no time. I appreciate the effort that was taken when handing over the keys with the velvet rope and the bow. The wrap was a nice touch 10 out of 10. More
by malliez71
March 13, 2026
I came here and met Tom for the first time, explained the lease, and received a quote. His 25 years of experience put me at ease, giving me a sense of comfort and trust. I highly recommend him. lease, and received a quote. His 25 years of experience put me at ease, giving me a sense of comfort and trust. I highly recommend him. More
by jimmypark2580
Employees Worked With
February 18, 2026
Jason and his manager Chris are hero’s and saved my day. The new key fob I had ordered from the parts department had frequency issues and Jason tested it on the spot! No appointment or anything and Jason so The new key fob I had ordered from the parts department had frequency issues and Jason tested it on the spot! No appointment or anything and Jason solved my issue in minutes! He ordered me a new key and his manager Chris reimbursed me for my towing fees and diagnostic fees due to my key not being programmable. This meant the world to me, as I had unnecessarily spent more than what I had intended with a tow and diagnostic fees thinking there was something wrong with my vehicle. These two gentlemen are the definition of great customer service. Thank you so much for your kindness and professionalism. God bless you! More
by Ciro R
December 17, 2025
Excellent experience with the whole team! From the welcome receptionist to the General manager. No pressure sales. Very helpful with figuring out best options. From the welcome receptionist to the General manager. No pressure sales. Very helpful with figuring out best options. More
by larrybrennan
December 09, 2025
I leased a new vehicle from Shannon. She has been great to work with. Friendly, knowledgeable and enthusiastic about BMW. Shannon went above and beyond to accommodate me. She has been great to work with. Friendly, knowledgeable and enthusiastic about BMW. Shannon went above and beyond to accommodate me. More
by jasonfrans
December 09, 2025
Steve and Shannon were amazing ! ! They are always so caring and make sure they all my questions are answered. They made sure I got exactly what I wanted ! My new X6 is my 10+ BMW an ! They are always so caring and make sure they all my questions are answered. They made sure I got exactly what I wanted ! My new X6 is my 10+ BMW and each one has been just as special as the first !!! More
by pamela-bryant
December 04, 2025
My experience buying my BMW X4 with Gigi was flawless. She made everything seamless, quick, and beyond easy, with such warmth and care throughout the entire process. I can’t even express the pickup of my She made everything seamless, quick, and beyond easy, with such warmth and care throughout the entire process. I can’t even express the pickup of my car and the incredible, incredible setup she did with connecting my personality with my surprise. Gigi is truly exceptional at what she does and so sweet.. it was an absolute pleasure working with her. More
by Zbeydoun2209
Employees Worked With
