![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
BMW of Denver Downtown
Denver, CO
Filter Reviews by Keyword
By Type
Showing 415 reviews
Givi was fantastic to work with, he was so helpful and just a really nice guy. He made the process very easy and enjoyable.c would recommend working with him to any family or friends. just a really nice guy. He made the process very easy and enjoyable.c would recommend working with him to any family or friends. More
The Experience with Seisho and Amin was exceptional. We are very happy with the overall experience. I would suggest BMW denver downtown compared to any other dealerships in colorado. The dealership at We are very happy with the overall experience. I would suggest BMW denver downtown compared to any other dealerships in colorado. The dealership at colorado springs was very bad, although we live in the south of colorado driving up all the way to denver was worth it as there are wonderful people providing the best customer service. Thank you More
Ron and Anthony and Denver downtown made this process so simple! They were both extremely helpful! I would recommend my friends and family to downtown bmw! simple! They were both extremely helpful! I would recommend my friends and family to downtown bmw! More
The experience had its highs and lows. We traveled 1300 miles with intentions of buying this vehicle and asked very specific questions to get the overall condition of the X3. The sales p We traveled 1300 miles with intentions of buying this vehicle and asked very specific questions to get the overall condition of the X3. The sales person was not upfront and didn't disclose all of the issues with this vehicle and tried to make it up in the end. There was little done to the vehicle prior to us arriving and there was next to nothing done as far as cleaning/prepping it for sale. Last, the finance manager spent time talking negative about the BMW products in order to push extended warranties. I am not new to the brand and this was not a BMW level experience. Updated 17 Jul 24 - I had the car in for repair and it turns out that the passenger side was repainted. Carfax provided showed a clean carfax and no issues with the vehicle. Once again, you cannot trust this dealer. There are too many shady things going on here at this location. More
Beyond frustrated with BMW of Denver Downtown. Unprofessional - the Sales Manager and Financial Analyst are not returning my calls, and I had to follow up again and again with the Sales Advisor to Unprofessional - the Sales Manager and Financial Analyst are not returning my calls, and I had to follow up again and again with the Sales Advisor to get him to respond. Incompetent - the used X1 I purchased showed mechanical issues within a few days of purchase and is missing key materials like the tow hook. The Service Department was left to address a mechanical issue, the first, and I need to return to address another. Worst of all, they owe us over $8k for our trade in and it has been 6 weeks since we made the trade! They blamed CDK cyber attack, but that attack was 4 weeks after we made the trade. We love BMWs - this is our 5th BMW. But we will not purchase through Sonic Automotive or Denver Downtown again. Amir and team have not proven worthy of our hard earned dollars. We will purchase from Boulder or Schomp next time. We give kudos to BMW of Denver Service and Parts. The management has turned around the Service Dept and Parts has always been well managed! More