BMW of Dallas - Service Center

I was very impressed with BMW of Dallas with the service on my car yesterday. Both Brandi Mukupe, my service advisor, kept me updated every step of the way with the service appointment and answered question on my car yesterday. Both Brandi Mukupe, my service advisor, kept me updated every step of the way with the service appointment and answered questions I had. The service technician did an amazing job trying to get to the root issue of my car alignment. Will definitely come back to BMW of Dallas for reliable service on my car as well as the great customer service I experience from my advisor, Brandi. More

My experience with Dallas BMW has been one of the best experiences I have ever had with a service department. The process is structured, intentional and professional. My entire experience was done with ex experiences I have ever had with a service department. The process is structured, intentional and professional. My entire experience was done with excellence from driving in and being greeted, to the minimal wait time to be processed through the settling of the invoice and driving out. I was given a loaner and that process was equally seamless. My service representative was outstanding as were the other members of the team. Additionally, it was also important to me that the facility was clean and the wait room was comfortable. I highly recommend Dallas BMW for their excellent repairs to my vehicle and their respectful customer service by their team of professionals. Thank you Dallas BMW for being a great service team of professionals. I appreciate you so much! More

I have been taking my Z4M to BMW of Dallas since 2013. Their service has always been excellent Their service has always been excellent More

They’re always concise, quick, and a pleasure to deal with. They do a great job! with. They do a great job! More

Fernando was awesome! He explained the entire process to me. I would definitely recommend him to anyone. He explained the entire process to me. I would definitely recommend him to anyone. More

The service was great and Tyler took care of me. It was just a flat tire but he got all the warranty stuff thrown care of. It was just a flat tire but he got all the warranty stuff thrown care of. More

Dean was very easy to deal with and professional. Will definitely come back to work with Dean and BMW of Dallas Will definitely come back to work with Dean and BMW of Dallas More

I took my car for service. I told not to wash my car. But you washed my car. That’s ok. But you carelessly vacuumed the interior and left a scuff mark on the upholstery on the I told not to wash my car. But you washed my car. That’s ok. But you carelessly vacuumed the interior and left a scuff mark on the upholstery on the driver hand rest. More

My service representative, Parker, was very professional and always kept me informed about the progress. and always kept me informed about the progress. More

Amazing service as always. Professional, friendly and knowledgeable staff that take care of your car needs correctly and expeditiously. I’ve had many high end brand cars from Professional, friendly and knowledgeable staff that take care of your car needs correctly and expeditiously. I’ve had many high end brand cars from Audi, Tesla, Lamborghini and Mercedes. None with a better service staff and experience than BMW Dallas. This is why I still have my i8 now! More