Back

BMW of Dallas - Service Center

Dallas, TX

4.7
993 Reviews

993 Reviews of BMW of Dallas - Service Center

Sort by
December 13, 2023

Dean was very friendly and helpful. I felt very comfortable leaving my car with him. More

by jerveach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Nassar
Dec 15, 2023 -

BMW of Dallas responded

Hi Jerveach, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 13, 2023

Excellent service, knowledgeable advisor, upfront pricing, during service communications, loan car arrangement and good service overall. More

by DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Adam
Dec 15, 2023 -

BMW of Dallas responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 12, 2023

Norma is an excellent service advisor. Highly recommend her and the BMW service team in dallas. More

by kathysadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma
Dec 15, 2023 -

BMW of Dallas responded

Hi, thanks so much for the warm recommendation of the team here at BMW of Dallas. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 11, 2023

Parker Adams is 100% on customer service, professional and well knowledgeable every time I have an issue or have concerns. 5star all the time! More

by Pllittletr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Adams
Dec 14, 2023 -

BMW of Dallas responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. Feel free to stop by if you ever need any more help.

December 11, 2023

Oustanding service. Make sure you ask for Colin. Went in for an oil change, alignment and new battery. Discovered it was not not my battery but a short in the water p More

by raganbiostrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Dec 14, 2023 -

BMW of Dallas responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 10, 2023

I was very happy with the service I received from Victor and Vince. I would definitely refer a friend. More

by Tonoa Turner Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Dec 13, 2023 -

BMW of Dallas responded

Hi Tonoa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2023

Victor Jaimes is my Service Advisor and always works diligently to ensure I and my car are taken care of. Having a single point of contact allows me as the customer to build trust with the dealership a More

by TheVP79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
Dec 12, 2023 -

BMW of Dallas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 08, 2023

Victor in service is great. He has helped me out with my car twice. Once needing a battery and then brakes. I got a great deal on oil changes too. They do not push you to get an More

by brenda62571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Dec 09, 2023 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 08, 2023

had to come in for a second time due to incorrect parts. Other than that, service was good and I was kept updated throughtout More

by sangeetha.anand21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Dec 12, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (972) 763-5528 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

December 07, 2023

Every one was so friendly and knowledgeable. I had a lot of questions, this is my first BMW! More

by Pattycakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 08, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
29
...