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BMW of Dallas
Dallas, TX
1,571 Reviews
As one of the largest BMW dealerships in the Dallas-Fort Worth area, BMW of Dallas is your local destination for all new and pre-owned BMW cars and SUVs. Located in Dallas just southeast of the Dallas Love Field Airport, our showroom is only a few minutes from downtown. With an expansive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned cars, trucks, and SUVs for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in Dallas to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,571 reviews
January 28, 2022
BMW of Dallas gives prompt and efficient service. Reesh takes great care of his customers, keeping them posted as to progress along the way. Great customer experience it once. takes great care of his customers, keeping them posted as to progress along the way. Great customer experience it once. More
by Alan
Employees Worked With
Reesh in service.
January 28, 2022
Sam was awesome in helping me get into a nice BMW. BMW of Dallas also offers very competitive rates…I got a great deal. I will definitely be sending all my business to BMW of Dallas and using Sam as my car s Dallas also offers very competitive rates…I got a great deal. I will definitely be sending all my business to BMW of Dallas and using Sam as my car salesman. More
by Sme Evans
Employees Worked With
Sam Proctor
January 27, 2022
Joe Burk is what you want in a service advisor. He makes you feel like your car and concerns are valued. He listens and returns calls. Of course he's busy, who isn't?! But when he's attending to you he does you feel like your car and concerns are valued. He listens and returns calls. Of course he's busy, who isn't?! But when he's attending to you he doesn't make you feel rushed or that you are annoying him. I am on my 2nd BMW from this dealership and feel like they appreciate my business. I would love it if the dealership randomly gave away BMW trinkets from time to time like pens or keychains after regular service checks, but that has nothing to do overall with the professional, clean and confident way the dealership seems to be run. Also, Sam Proctor, great in sales too. The first exp with finance was great and got me in my 1st BMW. This most recent one not so much a great experience especially after being handled so greatly by Sam. He rushed me through the paperwork without going through each page they way they're supposed to because it was getting late. I would have been willing to come back the next day. I went through with it that evening but in reflection, he could have treated me a little more professionally. BMW of Dallas worked to find the model and package I wanted in a pre-owned and found it in another state. I will continue to come to them for all my BMW needs. More
by Hnytres
Employees Worked With
Sam Proctor, sales; Joe Burk, Service
January 26, 2022
I was very happy with the results and detailed information provided to me for my vehicle on this visit. In the previous visit I was very disappointed by the customer service I received, but servic information provided to me for my vehicle on this visit. In the previous visit I was very disappointed by the customer service I received, but service manager was able to address the situation to my satisfaction. More
by wendell_owens
Employees Worked With
Francisco Torres was excellent!
January 26, 2022
John Brunson was efficient with impeccable customer service. No issues and no complaints about this well run dealership. Would absolutely do business here again and recommend others to do so. service. No issues and no complaints about this well run dealership. Would absolutely do business here again and recommend others to do so. More
by mo12
Employees Worked With
Brunson, John
January 26, 2022
My service advisor Francisco Torres is great! Kind and knowledgeable, he answers my questions and makes certain I'm satisfied before I leave the dealership. knowledgeable, he answers my questions and makes certain I'm satisfied before I leave the dealership. More
by lgraves10s
Employees Worked With
Francisco Torres
January 26, 2022
Great location and great customer service. First time here and they took care of me extremely well. Will definitely be returning here for both our vehicles. here and they took care of me extremely well. Will definitely be returning here for both our vehicles. More
by Moosaproduce
Employees Worked With
Victor in service
January 22, 2022
This was a horrible experience! Tim Bennett disappeared and I had to call around the dealership trying to find someone. When I finally got a report, I was told to replace my A/C belt which was replaced la and I had to call around the dealership trying to find someone. When I finally got a report, I was told to replace my A/C belt which was replaced last week and not to open my convertible top because it would not close back and I should replace the top for $8000. I went home and opened the top manually and it worked fine. BMW of Dallas sucks! More
by lmarty1359
Employees Worked With
Darick, Rick Bennett
