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BMW of Catonsville

Catonsville, MD

4.9
2,410 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6700 Baltimore National Pike

Catonsville, MD

21228

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Showing 2,410 reviews

April 06, 2023

It was a wonderful experience. I purchased X3 for my wife who always wants a BMW. I finally got a chance to get her new BMW. And I met Jae Lim. He was very nice. He was very knowle More

by FRANK.MUSONDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

The process was made easy by Howard and everyone at BMW in Catonsville! I would recommend others who are in the market for a car to go here. More

by Ssong714
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Moon
Apr 08, 2023 -

BMW of Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. Thanks for the recommendation, and have an amazing day!

April 04, 2023

Very good I was happy your service I will think about more Bmw car thank More

by Yujinchoi1005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Moon
Apr 06, 2023 -

BMW of Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 04, 2023

Mr. Tobin is highly professional. patient, and gives quality care, advice, and service rendered. I definitely appreciate Mr.Keon. More

by rowene.chandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 04, 2023

It is a fine dealership. My experience here is fine here overall. Could be a bit more ceremonial when delivering the car tho. More

by Andrew
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Howard Moon
Apr 06, 2023 -

BMW of Catonsville responded

Hi Andrew, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 03, 2023

Second car buying experience in a few months, they used to be better but since covid it’s been rough More

by Baskins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam Choi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sigis Skirpa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Moon
Apr 05, 2023 -

BMW of Catonsville responded

Baskins, We take all concerns seriously and strive to provide the highest level of customer service to our clients, and are sorry to hear about your experience. Our General Manager, David Lee, would like to speak with you to further discuss your concerns but is unable to locate your contact information in our database by your screen name. At your convenience, please contact David at 410-818-3356 or davidlee@mileone.com. Thank you.

April 02, 2023

I have many regrets that I accepted the first sales advisor available when I purchased my car at this dealership instead of looking up in advance for a longstanding advisor with excellent reviews like More

by Maggie-sc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Feng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

April 01, 2023

Jae Lim my client Advisor was wonderful. I was looking for a car that fits my needs but I couldn’t find what I want. But Jae took his time to narrow down my needs and wants. It was great ex More

by soltree324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 01, 2023

My purchase of a BMW I4 Edrive40 went through BMW of Catonsville after checking DealerRater for highly rated BMW dealers, salespersons and service. I made direct contact with Howare Moon, arranged an ap More

by Jwmersereau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Moon
Apr 03, 2023 -

BMW of Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 31, 2023

Keon in services has always show professionalism, knowledge of the services provided to my vehicle, to include clear, concise information and he is friendly. I have had my car serviced at this locati More

by Charline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Charline responded

Keon is a very knowledgeable and professional service representative, that always tends to go above and beyond his area of responsibilities to ensure the customer is aware of any matter that may arrive pertaining to the services of my vehicle. I have been coming to Catonsville BMW for years and request for Keon every time and he is always willing to assist my husband and I with my vehicle. Awesome work Keon!!

Apr 03, 2023 -

BMW of Catonsville responded

Hi Charline, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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