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BMW of Buena Park - Service Center

Buena Park, CA

4.6
569 Reviews

569 Reviews of BMW of Buena Park - Service Center

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April 24, 2025

Rigoberto helped me and he couldn't have been nicer. It was a very pleasant experience. Everyone is always very helpful. More

by Peanut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rigoberto
April 23, 2025

Good customer service Luis was my advisor, they did all check ups and all services perfectly. More

by Fadi S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
April 14, 2025

Service Advisor Rigo Avila was exceptionally helpful and professional...Thank you Rico for the wonderful service. More

by ritehome4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Rogo Avila, exceptional assistance from this young man
Apr 16, 2025 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 05, 2025

It has been a pleasure to service my IX in this dealership. Advisor is professional and helpful. More

by charling_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castillo
Apr 09, 2025 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2025

Called the service advisor and left messages on his direct number over a week period, no response, no contact number or email addresses listed on their website. Extremely unorganized, inefficient and More

by Pateld8591
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several, Daniel Lee most recently
Mar 20, 2025 -

BMW of Buena Park responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 07, 2025

The dealership is fantastic and I’ve bought 2 BMW’s from them but the sales department and service department need to communicate better when something was promised to be fixed at time of purchase. More

by Darlene
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria service and Natalie sales
Mar 10, 2025 -

BMW of Buena Park responded

Hello Darlene, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

Brandon is an exceptional advisor. He handles all my requests to the T as always! Floor-man Kenny also took care of my car with exceptional service as well. I couldn’t be any happier w More

by Brian Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Um, Kenny
Feb 03, 2025 -

BMW of Buena Park responded

We are pleased to hear you had such a positive experience with us, Brian! If you ever need help, just give us a call. Happy motoring!

December 28, 2024

Victoria went above and beyond with servicing my vehicle and providing a loaner car for me to get to work! Thank you! More

by BMW X3 Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Spoonhunter
Jan 01, 2025 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 04, 2024

Thank you so much for your exceptional service! Throughout the entire process, you demonstrated great patience and professionalism, clearly explaining all the repair options and helping me choose t More

by Anmin Wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Carrillo
Dec 06, 2024 -

BMW of Buena Park responded

Hi Anmin, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2024

Exceptional service and attention to detail. Luis was fantastic. I will definitely be using BMW of Buena Park in the future More

by Overbyfam2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Casanova
Dec 05, 2024 -

BMW of Buena Park responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. Please don't hesitate to reach out if there's anything additional we can do for you.

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