BMW of Brooklyn

Excellent Customer Service Kaz Zahrieh, thank you for your help!! Buying a car can be very stressful but you made it easy and stress-free like you promised! It's comforting to Kaz Zahrieh, thank you for your help!! Buying a car can be very stressful but you made it easy and stress-free like you promised! It's comforting to know that you truly had my best interest at heart. I appreciate it!! You are the best! More

Amazing Customer Service from Luis Vera Thank you Luis for your patience with my concerns and explaining all of the immediate issues with my vehicle. Previously having a horrible experience Thank you Luis for your patience with my concerns and explaining all of the immediate issues with my vehicle. Previously having a horrible experience at the Manhattan location I am happy and relieved to have relocated servicing my car at the Brooklyn location. I really appreciated your attention to detail, fast email/phone call updates and professional advice! I will highly recommend you! Thank you so much for all of your help! More

Great service Customer service was a pleasant experience. I had the opportunity to make an intelligent decision. If I had to do it all over again I'll be right ba Customer service was a pleasant experience. I had the opportunity to make an intelligent decision. If I had to do it all over again I'll be right back at Life Quality BMW thanks Alex. More

Just a perfect experience - beginning to end! Came back to this dealership solely because of Brett. He is a true gentleman that goes above and beyond. He makes the whole car buying experience plea Came back to this dealership solely because of Brett. He is a true gentleman that goes above and beyond. He makes the whole car buying experience pleasant and painless. I would recommend Brett over and over again. I live closest to Freeport BMW but I traveled further just to have the expertise of Brett. He located my car from another dealership as I couldn't wait to order one due to my previous Mercedes being declared a lemon. He gave me excellent pricing that other dealerships weren't offering and he answered my extensive amount of questions and always made sure I was happy and taken care of. More

Life Quality and Kaz Kaz helped us buy a certified pre-owned X5. He was very helpful, not pushy or aggressive and truly wanted to make us happy. I highly recommend Kaz and Kaz helped us buy a certified pre-owned X5. He was very helpful, not pushy or aggressive and truly wanted to make us happy. I highly recommend Kaz and Life Quality BMW. More

Great service Neill treated me great. Car was serviced quickly. No charge for maint is great. They even washed and vacuumed the car. Thank you very much for a Neill treated me great. Car was serviced quickly. No charge for maint is great. They even washed and vacuumed the car. Thank you very much for a great service visit. More

Bestttttttt service!!!! Ive had my X5 for 3 months and someone in my family "accidently" spilled coffee all over my seat ruining my seat controls. I took it in IMMEDIATELY an Ive had my X5 for 3 months and someone in my family "accidently" spilled coffee all over my seat ruining my seat controls. I took it in IMMEDIATELY and Luis Vera was so incredibly polite and empathetic. He not only ordered my part free of charge which is NOT covered under warranty, he also serviced my car without me even asking!!! Mind you this was over Labor Day Weekend and didnt even have an issue gettinf a loaner. Great service and I would recommend Luis to anyone needed help!!! More

Both sales and service top notch! Paul,Alex L, Neill and Nick are the best! Extremely fair both in sales and service. I am a BMW customer at Life Quality for life! Thank you all for wo Paul,Alex L, Neill and Nick are the best! Extremely fair both in sales and service. I am a BMW customer at Life Quality for life! Thank you all for working with me! I am extremely happy with my BMW 338XI and the service I received! Randee More

Service representative was very helpful susan was very friendly, helpful and quick. I recommend her to every customer. She listened to me explaining my problems, resolved them and contacted susan was very friendly, helpful and quick. I recommend her to every customer. She listened to me explaining my problems, resolved them and contacted me as soon as my vehicle was ready. More

"Great Service" I walked into this dealership and Kaz approached. he was very fair and was not one of those pushy sellers that annoy you. He gave great recommendation I walked into this dealership and Kaz approached. he was very fair and was not one of those pushy sellers that annoy you. He gave great recommendations based on what you need a vehicle for. That first day I wasn't completely sold on getting the BMW X5. I went back a month later and Kaz really worked with me to get me what I wanted. Today I am a proud owner of a BMW X5. I would recommend this dealership to my friends and family. More