BMW of Bloomfield
Bloomfield, NJ
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Staff is inviting and accommodating! I bought an X6 from a third-party dealer who was not people centric and when I went to BMW Bloomfield they treated me like I bought the car there. So, I bought an X6 from a third-party dealer who was not people centric and when I went to BMW Bloomfield they treated me like I bought the car there. So, I kept going there. More
After some initial difficulties, the Dealership Came through Ahron, my service associate has been extremely helpful and accommodating in regards to getting my car serviced and with certain difficulties associate Ahron, my service associate has been extremely helpful and accommodating in regards to getting my car serviced and with certain difficulties associated with parts on back order and getting me back in to my vehicle as soon as possible. More
Great Service - From Start to Finish Everyone was very helpful and courteous. The service was done while I waited. Paperwork was luckily a minimum and I drove off happy. Definitely worth Everyone was very helpful and courteous. The service was done while I waited. Paperwork was luckily a minimum and I drove off happy. Definitely worth 5 stars. More
Came in to purchase a new used vehicle Upon entering the dealership I spoke with the girl at the welcome desk. She was both personable and funny. I had scheduled an appointment which was ma Upon entering the dealership I spoke with the girl at the welcome desk. She was both personable and funny. I had scheduled an appointment which was made by someone from their internet department, unfortunately they couldn't find me in the computer. This was not an issue as the gal at the front desk had me in front of a salesperson within about 2 minutes. Once I sat with my salesperson (Mark Young) I explained the car I saw online for which I was interested in. He wasted no time in assessing if the used vehicle i selected would suit my needs. He was very pleasant, professional, and knowledgeable. Mark quickly arranged for a test drive of the vehicle I was interested in. The vehicle was not in the main dealership lot but instead next door being detailed. Instead of wasting time he quickly went next door and got the vehicle himself. After taking a test drive, the dealership quickly appraised my trade in. Mark and I then negotiated a deal in about 30 minutes. Of course everybody always wants to pay less but ultimately I believe the dealership was fair with the money offered for my trade in, and the cost of the new used vehicle. I was very happy with the dealerships respect for my time. They did not make me wait like many other dealerships. The financing manager also was knowledgeable, efficient, fair, and pleasant. In my opinion this dealership is well run. The staff I dealt with was both friendly and knowledgeable. I would purchase another vehicle from this dealership. Thanks Mark!! Keith More
Car Sevice I am extremely happy with the service and detail of my visit. I was impressed with the service as soon as a walked thru the door. I really enjoyed my I am extremely happy with the service and detail of my visit. I was impressed with the service as soon as a walked thru the door. I really enjoyed my BMW experience. More
Excellent experience Everyone was very helpful in my search for a vehicle. When i test drove the car and noticed some problems they fixed them without question before I dr Everyone was very helpful in my search for a vehicle. When i test drove the car and noticed some problems they fixed them without question before I drove it again. More
Service Quick and efficient turn around rate. Dropped car off as scheduled and returned within an hour and a half. Normally car gets washed but didn't this ti Quick and efficient turn around rate. Dropped car off as scheduled and returned within an hour and a half. Normally car gets washed but didn't this time. That's OK. More
Gina@BMW was amazing! Gina was amazing! Knowing I was moving across country, she ensured I had all service items even ones due in the next weeks such that I would have to Gina was amazing! Knowing I was moving across country, she ensured I had all service items even ones due in the next weeks such that I would have to worry about it. Thank you! More
Accommodating and fast I needed a headlight bulb change, l was late for my BMW appointment and had another important one to make. I was stunned at the cost to replace the bu I needed a headlight bulb change, l was late for my BMW appointment and had another important one to make. I was stunned at the cost to replace the bulb and David advised he would see what he would do regarding the price and explained how labor and materials were calculated and he would try to facilitate getting me out in time for my appointment. David drove my car into the garage l saw BMW s moving around and mine was driven into a service space. I still was not that excited. I had personal calls to make. Within the half hour David walked up gave me a nod and said he would meet me at the cashier. There he mentioned his hands were dirty since he helped the technician with my car. Labor is very expensive and it usually takes forever when waiting for my car to be serviced! I believe because David took my car in and worked with the technician l saved money and got out faster. Maybe he remembered me from a prior appointment, was in a good mood, and even felt like giving good advice regarding my car or the facility wasn’t that busy but l will say, AWESOME DAVID. THANKS. More
Best price quick and easy Bloomfield beat other dealers prices gave me everything promised, the business office did not try and beat me up over the “extras”. Mark was great to Bloomfield beat other dealers prices gave me everything promised, the business office did not try and beat me up over the “extras”. Mark was great to work with. More