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BMW of Bloomfield
Bloomfield, NJ
1,872 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 20, 2018
Excellent customer service Customer Service is great and employees are extremely friendly. David is such a great service rep. I would recomend him to everyone. They have you in Customer Service is great and employees are extremely friendly. David is such a great service rep. I would recomend him to everyone. They have you in and out in no time More
by dmiller1021
Verified CustomerEmployees Worked With
David Ferreira
July 20, 2018
AMAZINGGGGGGG Came here 3 years ago for my first BMW and it was a great experience. Then I came again to renew my lease and it was the most awesomest, effortless a Came here 3 years ago for my first BMW and it was a great experience. Then I came again to renew my lease and it was the most awesomest, effortless and seamless experience I’ve ever had!!! everyone was so awesome and so courteous and kind I want to buy more cars if I had more money LOL shout out to Jon, Jess and Andrew who made my experience even better than my first ! - denise More
by dduran713
Employees Worked With
Jon D. jess and Andrew
July 19, 2018
Highest Level of Satisfaction Mr. David Ferreira is a person of great value because every time I’m there he demonstrates-Honesty, Commitment, and Integrity. Thank You DL Sande Mr. David Ferreira is a person of great value because every time I’m there he demonstrates-Honesty, Commitment, and Integrity. Thank You DL Sanders More
by nassand
Employees Worked With
David Ferreira, Carlos Duarte
July 19, 2018
Car was brought back to life!! My car had four recalls and they fixed them all and it had a direct effect on the performance of my vehicle. They put me back on the road. Excellent j My car had four recalls and they fixed them all and it had a direct effect on the performance of my vehicle. They put me back on the road. Excellent job!! More
by JBLANEJR
Employees Worked With
Dawn, Hilario Soares
July 19, 2018
It was a wonderful experience. I must say that BMW of Bloomfield is the absolute best. I'm ecstatic with service agent Gina Todisco. She did she a such a good job when I brought my I must say that BMW of Bloomfield is the absolute best. I'm ecstatic with service agent Gina Todisco. She did she a such a good job when I brought my vehicle for service. She has an amazing personality. And would contact me every now and then to let me know what was being done to my vehicle. I had a really good experience. More
by PEACHES831
Employees Worked With
Gina Todisco
July 19, 2018
Lack of follow up Brought car in for service last Friday due to the tire pressure monitoring light. (Been dealing with the issue on and off for about 1.5 weeks prior to Brought car in for service last Friday due to the tire pressure monitoring light. (Been dealing with the issue on and off for about 1.5 weeks prior to service appointment). I explained the issue that there may be an issue with the sensor and/or the tires. The service advisor somewhat downplayed my compliant at the moment. I picked up the car the same day and was informed a nail was found in the tire on the driver side rear. The service advisor explained a new tire was put on since BMW does not patch tires. I left the dealership and upon my inspection of the car I noticed the tire did not look brand new, but I believed it was not an issue because of what the advisor informed me. Later in the evening the tire pressure light came back on for the same tire I just had service on. I called the service department on Saturday and asked for the service advisor and the service manager to call me; no return call. I called again on Monday and requested someone contact me, but no one did. I called the corporate office and filed a compliant. I needed to go out of town on Tuesday, and due to the continued issue with the tire and lack of follow through from the dealership, I was forced to get a rental car. Followed up with the dealership on Wednesday through phone calls, email, and text; no return call or email. Called corporate on Thursday and informed them of my continued issues, their response was not acceptable as the customer relations rep said they could not do anything and it was up to the individual dealership to get in contact with me. The rep also suggested I go to another dealership and see if they could resolve my tire issue. Finally I decided to request a new service appointment through the same dealership and informed them I wanted to speak to a manager or supervisor upon my arrival. I immediately received a phone call from the dealership and have dropped off the car. Now to wait and see if the issue is resolved today. To be continued..... More
by ma1125
Employees Worked With
David Ferreira
July 19, 2018
Excellent Service Service was excellent and outstanding. I felt we were taken care of as soon as we dropped the car off for our regular service and received a call soo Service was excellent and outstanding. I felt we were taken care of as soon as we dropped the car off for our regular service and received a call soon after letting us know the car was ready for pick up. Thank you. More
by LORRAINEFALCONE
Employees Worked With
David Ferreira, Carlos Duarte
July 19, 2018
Awesome Corey is by far the best service advisor I’ve dealt with. He has helped me understand the service needed for my car and accommodated me on everything Corey is by far the best service advisor I’ve dealt with. He has helped me understand the service needed for my car and accommodated me on everything I’ve asked for. I drive 40 mins and have countless service dealers around me but won’t stop no where else’s ! More
by MHINOJOSA118
Employees Worked With
Corey Duarte
July 18, 2018
Very helpful and anxious to help Go to Bloomfield BMW. Gina Todisco worked very hard to solve service problem and the rest of the Service staff worked very well as a team to get me in Go to Bloomfield BMW. Gina Todisco worked very hard to solve service problem and the rest of the Service staff worked very well as a team to get me in and out. More
by Bloomfield BMW Fan
Employees Worked With
Gina Todisco
July 17, 2018
Service was great. Great personal service. I felt valued and welcomed. The atmosphere was inviting and the facility was clean and organized. I also liked the openest Great personal service. I felt valued and welcomed. The atmosphere was inviting and the facility was clean and organized. I also liked the openest of the facility. More
by vannockay
Employees Worked With
Hilario Soares
