BMW of Atlantic City
Egg Harbor Township, NJ
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No Pressure! wasn't sure what kind of new auto we wanted. Finally decided it would be a BMW. We decided to check out a few models.We went to the BMW dealership of wasn't sure what kind of new auto we wanted. Finally decided it would be a BMW. We decided to check out a few models.We went to the BMW dealership of AC. There was no pressure with our purchase from start to finish. We didn't purchase one but, two BMW. It was a great experience. More
3rd Purchase from BMW of Atlantic City I am now on my 3rd BMW from this dealership. Always a great experience. Nick is a terrific salesperson to work with, never any pressure and gets us I am now on my 3rd BMW from this dealership. Always a great experience. Nick is a terrific salesperson to work with, never any pressure and gets us what we want. The entire team is very accommodating, friendly and always helpful. The service department is great, never any bad experiences. This dealership is the best! I travel 45 minutes to get there, even though I have a BMW dealership 10 minutes from my house. More
Didn't lie to me.....? The purchase of my certified preowned BMW came with paperwork that I had to sign when I bought the car. I didn't have to be told anything , it was wri The purchase of my certified preowned BMW came with paperwork that I had to sign when I bought the car. I didn't have to be told anything , it was written in the paperwork. My car was a pleasure to purchase here. Ron was very informative and had the answers to all my questions. Great experience from start to....I would say finish but it's not over yet for me and I plan on buying me next car here as well. More
Very helpful I came to the BMW of Atlantic City to get a problem with my car fixed and Anthony was beyond helpful in explaining the actual problem and also giving I came to the BMW of Atlantic City to get a problem with my car fixed and Anthony was beyond helpful in explaining the actual problem and also giving me an amazing deal on the price. If you have a BMW you don't want to take it anywhere else because this dealership is the most knowledgable on their products!! More
Lying salesman I purchased a used bmw x5 3 months ago from this dealership and they told me the car was certified. It broke down the other day and now I need $1500 t I purchased a used bmw x5 3 months ago from this dealership and they told me the car was certified. It broke down the other day and now I need $1500 to replace the thermostat and I found out that the car was NEVER certified. They took advantage of the fact that I was a young girl and lied to sell me a defective car. DO NOT BUY HERE More
My 2006 525i needed transmission reprograming. I was given a new 320i as a loaner vehicle. My auto was kept overnight and delivered with a nice shifting transmission. Rob explained what service had given a new 320i as a loaner vehicle. My auto was kept overnight and delivered with a nice shifting transmission. Rob explained what service had been preformed and could not have ben nicer to me. I highly recommend this service department. More
I engaged this dealer regarding a preowned BMW on their lot. I dealt with no less than three different salesmen who, I found in the end, were each promising me different things for the price they were off lot. I dealt with no less than three different salesmen who, I found in the end, were each promising me different things for the price they were offering, including whether or not they would repair a significant scrape on the front bumper. After driving two hours they obviously knew they had me in a corner because they wouldn't do anything to even remotely appease my concerns. After picking up the car in the dark and driving it home I noticed a tire had a bulge in the sidewall. I contacted the dealer who made it clear it wasn't their problem because it went though the certification process and could have happened on the way home. Knowing I didn't hit any potholes, I looked closer at the preowned listing photos which very clearly showed the bulge if you knew what you were looking for. With this info the dealer was still less than helpful getting the issue fixed, telling me it wasn't a problem and I shouldn't worry about it. After calling BMW corporate and complaining, and seemingly endless conversations with the general manager, they reluctantly agreed to replace the two matching tires and have a local dealer perform the work. If all this weren't enough, the dealer hadn't disclosed to me that the car was previously used as a manager demo and had an additional 5,000 miles on the warranty; both facts would have been extremely nice to know. Between all this, the obvious lying on the certification report,and the salesman's incompetence and refusal to fix even my phone number they mistyped when registering my car, I would highly recommend avoiding this dealer at all costs for everything. More
Having had many pleasant experiences with this dealership for service on our 2010 ~ 750XI vehicle, we felt certain that we would be happy purchasing a new vehicle from them. This time around we decided for service on our 2010 ~ 750XI vehicle, we felt certain that we would be happy purchasing a new vehicle from them. This time around we decided that we wanted a 2014 ~ 640XI, which was a totally different look than the one we were trading in. The dealership had to locate the color we wanted with the options we chose and were able to actually find one at another of their stores for us. Since this was the start of the 2014 run, we felt fortunate that there was no long wait. Our salesman, Brian Cronin, was extremely familiar with the features of this vehicle and was very patient in going over each and every feature on the car with us. Since this vehicle does about everything except brew our coffee for us, you can imagine, he put in quite a bit of time showing us how it works from front to back. Thank you, BMW of Atlantic City for helping us find our new car and making this a nice shopping experience! More
The sales rep and the lease manager were acting like they were doing us a favor with leasing the car. When we asked a question, it seemed like an effort to answer. The lease manager was extremely rude. We were doing us a favor with leasing the car. When we asked a question, it seemed like an effort to answer. The lease manager was extremely rude. We called ahead and told the sales rep that we could not get to the dealership until after 7:00. Could he have all of the paperwork drawn up with the numbers we agreed on, so all we needed to do was sign, pay the down payment and taxes and take delivery of the car. The paperwork was not ready and when I asked if he received my message, the attitude came out. He pretty much was telling me that I was late and he wanted to go home. My husband and I have leased and purchased many cars and have NEVER been treated with such disregard. I would never refer anyone to this dealership. More
Unfortunately, we have encountered various problems with our 750i BMW relating to service issues. Each time we call, the agency is very courteous and accomodating, fitting us right in for a service appoint our 750i BMW relating to service issues. Each time we call, the agency is very courteous and accomodating, fitting us right in for a service appointment. They provide us with a loaner and do their best to get the work done as quickly as possible. More


