BMW of Atlantic City

Service good. Remodel is a pain Jennifer and Dominick were on top of the job Remodel is a pain Jennifer and Dominick were on top of the job More

I left this dealership years ago because the service was bad , the employees were jerks , and the care was just not there. In an emergent situation I had to stop in and was greeted immediately with car a bad , the employees were jerks , and the care was just not there. In an emergent situation I had to stop in and was greeted immediately with car and concern from Connor. He assessed the car , and gave me a loaner while the techs assessed further. Even gave me a bottle of water. He was in touch with me the entire time my car was being service and explained everything in detail. He was kind and the customer care was extraordinary and certainly different from years ago. More

Very accommodating and friendly staff. Special shout out to Dominic who was a fabulous help with tech stuff. Special shout out to Dominic who was a fabulous help with tech stuff. More

Tania in service was spectacular and answered all my questions. She took the time to thoroughly go over my report. questions. She took the time to thoroughly go over my report. More

Excellent service from Connor Houghton always goes above and beyond to take care of us. and beyond to take care of us. More

Scott Petrus and the team is in tune with my needs and how to handle and communicate options and solutions. I have been very happy with the service at BMW Atlantic City. how to handle and communicate options and solutions. I have been very happy with the service at BMW Atlantic City. More

Pleasure dealing with all of the staff. Everyone was most helpful. Made the process easy. Everyone was most helpful. Made the process easy. More

Everyone is helpful And friendly! ! Great service staff. Love little Dominic. He knows the answer to every question. You have about bmw's! ! Great service staff. Love little Dominic. He knows the answer to every question. You have about bmw's! More

Buyer beware on repairs here. We’ve been servicing our car here for the last two years and on 3/6/24 we brought the car in for what we believed was an alignment issue. BMW sent u We’ve been servicing our car here for the last two years and on 3/6/24 we brought the car in for what we believed was an alignment issue. BMW sent us a video saying two wheels were bent and the control arms needed replacement, and the issue was not alignment related. We declined the work for then because the total was over $2500 and wanted to check other options, specifically possible aftermarket wheels since it was $1144 for two. About two weeks later I had a wheel specialist look at my wheels because he said he could fix the damage. He looked at them and said they were not bent. He did an alignment and I had a mechanic do the control arms. The problem was fixed, for $800 and no new rims. I called BMW to inquire why they recommended work that was not necessary. I spoke with the general manager, who told me he would discuss with the service manager and get back to me the following Monday. Needless to say I never heard back from him or the service manager. For the record, I was very professional and polite, as was the GM, but after not following up I decided I would put them on blast where possible. Don’t do any service here, or at least do your due diligence if you are even remotely suspicious of the service department claims. More

Tania was excellent and guided me in what I needed but also mindful of out of pocket spending also mindful of out of pocket spending More