BMW of Arlington

Mike was great and worked with me to find the car that was the best fit for me. They also worked with me to find a car that was in the right price range for my budget. was the best fit for me. They also worked with me to find a car that was in the right price range for my budget. More

Samantha was more than helpful, knowledgeable and simply fabulous to work with. She allowed the time to thoroughly discuss my options and go through the details of my new MINI. Samantha was so friendly - & fabulous to work with. She allowed the time to thoroughly discuss my options and go through the details of my new MINI. Samantha was so friendly - & even gave me a MINI tote to apologize for having to wait to begin the financing process! Loved working with her and definitely recommend going to Moritz Mini if you are searching for a new vehicle. More

Wednesday 05/02/2012 I happened to walk into Moritz BMW used sales area. My wife and I own a 2006 BMW 3 series and we had decided to upgrade to BMW 5 series. Moritz had some great sales on 2010 5 series used sales area. My wife and I own a 2006 BMW 3 series and we had decided to upgrade to BMW 5 series. Moritz had some great sales on 2010 5 series so we decided to take advantage of the deal. When I first arrived I met Brian Mcnulty, coming over from the MINI COOPER area, and was he very friendly yes. Immediately he asked may I help you and I said yes, I want to get my BMW appraised so I could determine what I need to spend to get into a BMW 5 series. He said I can't help you but I will take you to someone who can. From the time he dropped me to a salesman within the used car department the nighmare begun. I'm an african american man and so happened that day I wasn't dressed in a suit. I explained to them what I wanted as I did Brian. I was immediately told WE ARE BUSY CAN YOU COME BACK. I felt really bad because they did their SIZE ME UP deal and decided this wasn't worth their time. Man! did I feel bad. Have you ever seen a dealer who would tell you "we are busy". I politely told them I would be back, start no scene, just left. One guy said. What kind of car are you trying to appraise. I said 2006 BMW 3 series. They gave me the impression I was trying to get something free which made no sense. Now being African American for the first time I understand. I will not stop until I tell my story. I know you will delete this but you read it.. come on guys this is 2012, you dont know my finacial background. More

Samantha Miller made this the best car sales experience I have ever had. There was zero pressure to do anything. She is an expert in her field. She was very personable, friendly, and willing to explore al have ever had. There was zero pressure to do anything. She is an expert in her field. She was very personable, friendly, and willing to explore all options to help me get into my Mini. I left feeling great about the purchase and didn't feel like the wool was pulled over my eyes. If you go to Moritz Mini in Arlington, definitely talk to Samantha. You will be happy you did. More

Brian mcnulty was wonderful. He had all the answers to my questions, provided several models to test drive, made the process of nailing down final price pretty painless, ( all i remember is that it didnt go questions, provided several models to test drive, made the process of nailing down final price pretty painless, ( all i remember is that it didnt go back and forth too much or take too long) and helped me sync my phone and get the Sirrius radio going after the deal was done. This is our first BMW product, specifically MiniCooper, and we are impressed by the quality of features and workmanship on the car, as well as the quality of people working for Moritz. I can't stop telling people about how nice our experience was and how great this car is! From the looking stage through the final sale, I never had to wait around, and I had the definite feeling the customer came first. They stayed open late to accommodate our questions, and walk me through the car's features. I will keep buying cars there. The whole thing was great. More

Staff was friendly and helpful, providing a high level of customer service. Sandra and other staff were willing to assist me when James was home sick. Sandra remembered my name which was a nice touch. And t customer service. Sandra and other staff were willing to assist me when James was home sick. Sandra remembered my name which was a nice touch. And the service manager was wonderful and polite when meeting a small need. More

Brian McNulty was very nice and helpful. This is my second purchase from him and I have been very satisfied. I will definitely come back if i want to repurchased and recomment to family member or frien second purchase from him and I have been very satisfied. I will definitely come back if i want to repurchased and recomment to family member or friend. More

Purchasing a new car can be a very stressful experience, however I was pleasantly surprised at how stress free my car buying expereince was at Moritz. Mike Moore was so helpful and knowledgeable I was insta however I was pleasantly surprised at how stress free my car buying expereince was at Moritz. Mike Moore was so helpful and knowledgeable I was instantly at ease with the process. If you are looking for great customer service, go to Moritz and ask for Mike! More

Victor made our experience stress free and enjoyable. He was knowledgable and friendly through the entire process. While we were waiting for the finance manager, he made sure we were comfortable and kept us was knowledgable and friendly through the entire process. While we were waiting for the finance manager, he made sure we were comfortable and kept us updated on our wait time. It was the easiest car buying experience I have ever had. There is no question I would recommend him to friends and family. More

I appreciate the excellent customer service I received from James during the sale and in the finance process. The service and overall experience was one that surpassed my expectations. All of my questions from James during the sale and in the finance process. The service and overall experience was one that surpassed my expectations. All of my questions were answered in a friendly and timely manner. James Cuevas is a very approachable man who takes great pride in his work. He was always available, whether it was via phone or in person, and made sure I was completely satisfied with all aspects of my purchase. I felt that he went above and beyond when it came to helping me with any dilemmas I had. On the day that I purchased the car he patiently explained how every feature of the BMW worked & then programmed our cell phones to work over the vehicles bluetooth feature. I would highly recommend James Cuevas to anyone who is wanting to purchase a BMW! More