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BMW of Allentown

Allentown, PA

4.8
2,496 Reviews
BMW of Allentown has built its reputation on performance, professionalism, and long-term relationships throughout the Lehigh Valley. We’re proud to have earned BMW’s prestigious Center of Excellence award for the 13th time, a recognition reserved for dealerships that consistently deliver exceptional customer satisfaction and operational excellence. As part of the family-owned Sloane Automotive Group, we’re committed to providing a transparent and refined experience whether you’re purchasing a new BMW, exploring certified pre-owned options, or visiting for factory-trained BMW service. Many of our team members have been with us for years, and when you return, you’ll see familiar faces who know you and your vehicle. We’re focused on building lasting relationships, not one-time transactions.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,496 reviews

March 21, 2010

Great overall experience. Our salesman Jeffrey P. was incredibly patient as my wife and I made our decision. He allowed us plenty of time to talk by ourselves and was informative but never pushy. Addit More

by siglinj2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey P., Jeffrey Pecsek
March 19, 2010

I received excellent service for my multiple visits to Daniels to decide on the correct vehicle. The salespeople were extremely patient with me! Additionally, when I picked up the vehicle, it was the most More

by skeating
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hackett, Bill Stoeckel, David Hackett
February 27, 2010

I previously owned a 2001 330ci that was approaching 100,000 miles and felt it was time to trade up to something newer. My partner had purchased a 2006 325i 4 door from a local dealer and I was thinking More

by 2010bmw328xi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Gerhart
February 13, 2010

Third purchase from Mark .. always quick, courteous and knowledgable of the product. Quality of work - Mark tells it like it is, even the first purchase he didn't try to lure us in by telling us what we m More

by Mcbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark sackett
February 08, 2010

My experience at Daniels has been very positive. Gregory is simply "excellent". Our questions and concerns were addressed and I must mention that this is our third purchase at Daniels. If you looking for More

by Pink22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Clarke, Gregory Clarke
Feb 08, 2010 -

BMW of Allentown responded

Thank you for taking the time to share your experiences with Daniels BMW. We sincerely appreciate your long term relationship and patronage. I noticed you scored us a bit lower in two categories, and want you to feel free to contact me if there are any unresolved issues. We appreciate positive, constructive suggestions that help us do a better job. Seeking improvement is an ongoing part of our business. Bill Stoeckel; General Manager, Daniels BMW

February 05, 2010

Carrie was a WONDERFUL salesperson! She made us feel so welcome and the whole experience was totally unpressured and great! The delivery process was easy and fast. The car was impeciby cleaned, gassed up More

by dwanamaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Zader, Carrie Fortune
February 05, 2010

I was extremely pleased with the Salesmen Gregory that I worked with. I felt he was attentive and patient to learn the specifics of what my desires where and tailored a vehicle to meet those specifics. More

by sarenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory J. Clarke, Gregory Clarke
Feb 08, 2010 -

BMW of Allentown responded

Your comments are appreciated, and well written. We appreciate good feedback which helps us evaluate our business practices. Your salesperson Greg Clarke informs me he has spoken with you again since reading your review. Please accept my apologies on behalf of Daniels BMW for not providing exceptional service in every category during your experience with us. Your comments are important to us, and lead toward continual improvement efforts.We hope you enjoy your BMW. Bill Stoeckel, General Manager - Daniels BMW

February 03, 2010

I do not often write reviews, but felt my experience with Daniels was so outstanding that it would be wrong not to. Greg Clarke was my sales person. He was very patient, and spent many hours showing me car More

by dwhit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Clark, Gregory Clarke
February 03, 2010

I have purchased many cars in my life. I must say, my experience at Daniels BMW was the best ever. My sales person, Jeffrey Pecsek , was great! He was very patient, informative and professional. He provi More

by racephan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pecsek, Jeffrey Pecsek
February 01, 2010

My wife and I recently moved back to the Lehigh Valley for a job relocation after 6 years in the New York City area. After doing a lot of online research we wanted to test drive a new 328xi and started at More

by jnakahar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad R. Gerhart
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