BMW of Allentown

Let me start off by saying this is the first time I have purchased a BMW car. I actually owned a motorcycle first and decided to look into their cars/SUVs when my wife's lease came due. First we decided purchased a BMW car. I actually owned a motorcycle first and decided to look into their cars/SUVs when my wife's lease came due. First we decided to look for a certified X3. The experience with Daniels BMW and Dave Hackett specifically was fantastic. There was never any "pressure sales" and when there was an opportunity with a car becoming available Dave was sure to let us know. What I really appreciated is that Dave used technology to communicate with my wife and I the way we preferred. Whether it was via email, text message or phone he was sure to use the method that worked best for us. We ended up purchasing a CPO 2007 X3 and have been very satisfied with the vehicle. In fact I was so satisfied that I placed an order (after multiple, likely annoying visits to the dealership) for my 2011 335i xDrive in late December. Dave explained the entire process and helped me work out a great deal with BMW Financial. He explained my options for European delivery as well as South Carolina. He guided me through how to follow my car during production and was always helpful when asked for silly things (like which boat my car is on). I just took delivery of that car the other day and (after a long lesson on the iDrive system) I got to bring it home. I am thrilled with this car and the buying experience. I expect (so long as BMW keeps making great cars) to buy my next car from Daniels BMW. On a side note, we have had limited service required but there was an issue with exhaust lifters on the X3. The dealership arranged for a loaner and took care of the problem under the CPO warranty. It is the kind of issue that I could imagine many other dealerships telling the customer that they can't see the issue and avoiding fixing the root cause. I was very pleased with the way that the service adviser dealt with the issue (and my wife). More

I recommend you see Greg Clark, a sales person extraordinaire! We purchased a used car and he helped us decide what our needs were, not just what was available. This was a considerable feat since, extraordinaire! We purchased a used car and he helped us decide what our needs were, not just what was available. This was a considerable feat since, I was trying to buy a car that can be used with handicapped equipment. He is also a good person and trustworthy, the antithesis of a used car salesman. He's been always reliable and responsive to our needs. Keeping good humor throughout the process, even through all my repeat questions. We could not have had a better salesperson help us! More

I have rated this dealer and its salesperson as First class all the way. I found this car online, upon calling, I was immediately placed with a knowledgeable and friendly sales associate. I told him whic class all the way. I found this car online, upon calling, I was immediately placed with a knowledgeable and friendly sales associate. I told him which vehicle I had in mind, He was able to provide me all the dealer service records, as well as having a detailed knowledge of the exact car I was interested in. I live about 4 hours from the dealership, after speaking with Dick Hughes extensively about the car, I decided it was worth my time to take a look at this car. Upon arriving at a very open and friendly showroom, I was greeted warmly and offered fresh hot beverages. It was a nice surprise to find a modern sleek automotive dealership when most have a cold,tasteless decor. Mr.Hughes was quick in his response to my arrival. We went out,I found the car to be better than described in every aspect, from paint to interior the car was mint. My local bank had made an error in my loan application, so I had applied and was approved through BMW-America, My bank upon realizing the mistake, offered me a loan at twice the interest rate as BMW. I am unable to appropriately describe the extreme level of detail paid to every step from the test drive to final signing of paperwork, other than to say Superb. They have called me to verify I am still satisfied with my car, which I am completely. When the time comes to purchase another BMW I will be taking the 4 hour drive to Daniels. More

I have nothing but positive reviews for Tony Malgapo and Daniels BMW. I have purchased many cars over the years and this was my best experience in purchasing a car. Everyone was so professional and friendly Daniels BMW. I have purchased many cars over the years and this was my best experience in purchasing a car. Everyone was so professional and friendly. There were no high pressure sales talks or pressure to purchase any additional options. Although my purchase was for a pre owned auto, the vehicle was in excellent condition. I am very happy with my purchase. Even though I live in Connecticut and traveled 340 miles roundtrip to purchase the car, Tony made the process pain free. I will definitely recommend them to my friends and family members. More

I had a very positive sales experience with Daniels BMW and Tony Malgapo. Specifically, I am an out-of-state customer and found out about my car and Daniels BMW over the internet. I did not have too much p and Tony Malgapo. Specifically, I am an out-of-state customer and found out about my car and Daniels BMW over the internet. I did not have too much prior information about Daniels BMW prior to my experience but I will say that I am very satisfied with my sales experience with Daniels BMW and my client advisor, Tony Malgapo. My trip to Daniels BMW was 2 hours and Tony made sure that there was not any hassle or wasted time upon my arrival. He offered me refreshments and gave me a tour of the facility. Afterward, my paperwork was all ready to go and he went over everything so I had a clear understanding of my finance and warranty options and what I was signing. On the way home, I had to travel through some inclement weather. Tony even called me later on that day to make sure I got home OK and how I liked the car considering the conditions! Overall, I felt very much at home dealing with Daniels BMW and Tony Malgapo considering that my make/model purchase was a different make than what Daniels BMW was selling and there was no discrimination against me for that fact. Overall, I'd recommend Daniels BMW and Tony Malgapo as your client advisor. More

Richard Hughes, our salesperson, did an excellent job facilitating the purchase of a 2011 BMW 535. He was very respectful, a good listener, has thorough product knowledge and followed up after the sale facilitating the purchase of a 2011 BMW 535. He was very respectful, a good listener, has thorough product knowledge and followed up after the sale to ensure our satisfaction. We would recommend him to prospective buyers. More

This was an unbelieveable experience we will never forget...what a GREAT TEAM at Daniels BMW! Keep up the great customer relations, and we will be back again. Our sales represenative, Brad Gerhart w forget...what a GREAT TEAM at Daniels BMW! Keep up the great customer relations, and we will be back again. Our sales represenative, Brad Gerhart was kind, understanding and wanted us to be happy with our purchase... I am sure we have created a lasting friendship for many years to come. Brad took the time and effort to go over every item in the vehicle, and allow my wife and I to try all the buttons and new toys the car has... Thanks again Brad! Daniel & Carol More

Hi, Carrie: I’m writing to thank you (and Daniels BMW) Hi, Carrie: I’m writing to thank you (and Daniels BMW) for my recent pleasurable and satisfying car-buying transaction. I was pleased about how ea Hi, Carrie: I’m writing to thank you (and Daniels BMW) for my recent pleasurable and satisfying car-buying transaction. I was pleased about how easily the process went -- and the full tank of gas, the current inspection, and the spotless car made it all even nicer. Thanks. Tom Kerr More