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BMW of Allentown
Allentown, PA
2,511 Reviews
BMW of Allentown has built its reputation on performance, professionalism, and long-term relationships throughout the Lehigh Valley. We’re proud to have earned BMW’s prestigious Center of Excellence award for the 13th time, a recognition reserved for dealerships that consistently deliver exceptional customer satisfaction and operational excellence.
As part of the family-owned Sloane Automotive Group, we’re committed to providing a transparent and refined experience whether you’re purchasing a new BMW, exploring certified pre-owned options, or visiting for factory-trained BMW service. Many of our team members have been with us for years, and when you return, you’ll see familiar faces who know you and your vehicle. We’re focused on building lasting relationships, not one-time transactions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,511 reviews
January 26, 2012
This place is awesome! This was the best buying experience I've ever had. Bill was very friendly and very professional. He helped me so much. I am in a financial bind where my credit stinks but he experience I've ever had. Bill was very friendly and very professional. He helped me so much. I am in a financial bind where my credit stinks but he didn't care. Daniel's got me approved up to a certian amount then came down a few grand lower on the car I was looking at so it can fit my budget. I'm not one of their normal customers that comes in and buys a new BMW. I bought a used Honda Accord but the car is in great shape and only needed a minor updates (tires, oil change, wiper blades). I would go back to Daniel's in a heartbeat for my next car. Hopefully it will be a BMW :) More
by AaF1218
Employees Worked With
Bill Cossman
January 16, 2012
Dave Hackett is a true asset to Daniels BMW. His professionalism and knowledge of the product scored high ratings with me. He was always available for a quick phone call question, or even a walk thr professionalism and knowledge of the product scored high ratings with me. He was always available for a quick phone call question, or even a walk thru on certain features on the new car. More
by Rdietrick
Employees Worked With
Dave Hackett, David Hackett
January 16, 2012
My experience at Daniels BMW was top notch. I went there essentially to browse, and left with a brand new car that I could not be happier with. Gregory Clarke (my salesman), in particular, could not have b essentially to browse, and left with a brand new car that I could not be happier with. Gregory Clarke (my salesman), in particular, could not have been more helpful. More
by mrmojo7331
Employees Worked With
Gregory Clarke, Gregory Clarke
January 02, 2012
This was my 2nd purchase from Greg and Daniels BMW. Greg takes the time to not only ensure you are comfortable with your choice and follows through on what he says. I'd recommend Greg and Daniels BMW to an takes the time to not only ensure you are comfortable with your choice and follows through on what he says. I'd recommend Greg and Daniels BMW to anyone looking for superior service. More
by tomtee4290
Employees Worked With
Greg Clarke, Gregory Clarke
December 18, 2011
I just bought my second car from Kay and she is excellent, she is always looking for whats important to me as a customer and helps me 110%. As long as Kay is at Daniels, they will continue to have excellent, she is always looking for whats important to me as a customer and helps me 110%. As long as Kay is at Daniels, they will continue to have my business. More
by jimmyneira
Employees Worked With
Kay Reed
December 17, 2011
I live in Florida and bought a used BMW in a long distance transaction from Daniels. Worked completely by phone and email with Dick Hughes. He was totally professional, straightforward, and represent distance transaction from Daniels. Worked completely by phone and email with Dick Hughes. He was totally professional, straightforward, and represented the car accurately. I've never had a smoother, easier car buying experience. I've never purchased long distance before, but Dick took care of everything and my car arrived ahead of schedule in great shape. I would buy from Daniels and Dick Hughes again in a heartbeat rather than go to my local dealer--the distance just didn't matter given the superb service, professional behavior, and care Dick provided. More
by halohead52
Employees Worked With
Dick Hughes
December 14, 2011
I would like to rate Carrie Fortune and this dealership a Perfect score. Everyone is friendly and always willing to help. Carrie keeps me informed of any promotions going on, is very flexible, and I feel l Perfect score. Everyone is friendly and always willing to help. Carrie keeps me informed of any promotions going on, is very flexible, and I feel like she really cares about my interest. More
by reina0425
Employees Worked With
Carrie Fortune, Carrie Fortune
December 13, 2011
Robert is very knowledgable and friendly.I am so happy with the car he recommended. He went through every single options with me and help me making decisions. with the car he recommended. He went through every single options with me and help me making decisions. More
by tony5683
Employees Worked With
Robert Howry
December 13, 2011
Carrie is one of the most genuine people in the business. Our family has been working with Carrie for several years now. She has been extremely helpful and professional during all of our transactions at Da Our family has been working with Carrie for several years now. She has been extremely helpful and professional during all of our transactions at Daniels BMW. I have often contacted Carrie with questions and she answers all of them in a timely manner even on her days off. She continues to follow up during the 'break in' period of my new vehicle to make sure I have no issues or concerns. I appreciate working with someone like Carrie when making a decision to purchase a vehicle as many experiences are cold and often times auto sales professionals lack any enthusiasm. Not the case with Carrie. Her hard work and care for her customers have, in a sense, made her a part of our family. Way to go girl!!!! More
by lisadellsati
Employees Worked With
Carrie Fortune, Carrie Fortune
December 13, 2011
My family has been doing business with Daniels BMW, specifically working with Carrie Fortune,for several years now and has always had a great experience. I was a first time BMW purchaser a few months specifically working with Carrie Fortune,for several years now and has always had a great experience. I was a first time BMW purchaser a few months ago and finally had the opportunity to work with Carrie first hand. She was fantastic during the entire process! She was completely prepared when we arrived for pick up and the transaction couldn't have gone any quicker or smoother. Carrie has followed up with me to make sure I'm enjoying my vehicle and not having any issues. She is easily accessible and willing to help out whenever she can! I look forward to doing business with Carrie and Daniels again in the future!! More
by bdell23
Employees Worked With
Carrie Fortune, Carrie Fortune
