BMW San Luis Obispo

Where do I start? Vince the GM refused the promised service on my vehicle. My father bought the X7 off the lot and within months he passed away. They agreed to fix som Vince the GM refused the promised service on my vehicle. My father bought the X7 off the lot and within months he passed away. They agreed to fix some items when he drove it off the lot at a later time. Now Vince has the audacity to accuse me of lying about my father purchasing the vehicle from the dealership itself and therefore won’t repair any of the agreed upon items. We had the car with them for 3 days before shipping it out to Hawaii and the small checklist included the interior neon light not responding at the driver side door. We get it back and NONE of the driver side interior lighting works anymore been trying to resolve directly for about 6 months and the last convo finally ended with NO, and your dad didn’t purchase the vehicle with SLO BMW according to Vince’s “Records.” Shameful!!!! RIP Dad, I guess your choice of SLO BMW wasn’t quite what we expected. More

We could not rave more about this dealership. Not only was the process so simple, the staff here was so friendly and welcoming that we are leaving feeling like family. JT was our salesperson and Not only was the process so simple, the staff here was so friendly and welcoming that we are leaving feeling like family. JT was our salesperson and his service was top notch, he was knowledgeable, friendly and had our best interest in mind from the beginning. Everything about our experience here was top notch. More

JT was excellent fast service great communication highly recommend will be back to see him for my next car recommend will be back to see him for my next car More

Very helpful answering all my questions about my vehicle and getting a new car for my sister today and getting a new car for my sister today More

JT was amazing at helping me out finding a car also to see if I got approved which I did see if I got approved which I did More

I had a fantastic experience purchasing my BMW 430i Gran Coupe, working with both Scott Boulanger and Scott Inman. As a professional woman who also happens to be married, I often go into car shopping exp Coupe, working with both Scott Boulanger and Scott Inman. As a professional woman who also happens to be married, I often go into car shopping expecting sales reps to assume my husband is the one financing the purchase or making the final decision, which frankly isn't how it works in a lot of households anymore. Both Scotts never made that assumption. They treated me as the customer, plain and simple. When the first car I was interested in turned out not to be the right fit, there was zero pressure to move forward anyway. That patience is exactly what led me to the car that was actually perfect for my needs. The purchasing process itself was smooth from start to finish. Even after closing, the finance department took the time to thoroughly walk me through the maintenance package options rather than rushing through the paperwork. A year later, I couldn't be happier with my purchase and my overall experience with BMW San Luis Obispo. Scott Inman has since moved on from Sales at the dealership, but I've become familiar with Jeffrey Thompson (JT) through bringing my car in for washes, and when I'm ready for my next BMW, he's who I'll be reaching out to. One more perk worth mentioning for locals: you can bring your BMW in anytime for a complimentary car wash, and it's not just a quick drive-through rinse. They fully detail the car, including tire dressing, interior dash cleaning, and floor mats. Highly recommend this dealership. More

the kindest most welcoming people and environment, they treated me like i was a celebrity, they really made a miracle for me buying my first card with bad credit and a tough situation, i am glad this was m treated me like i was a celebrity, they really made a miracle for me buying my first card with bad credit and a tough situation, i am glad this was my choice and happy i went with my gut and didnt settle for the first option, see JT and Jose, they are awesome :,) More

JT and the crew at BMW are the straight shooters you’re looking for. Avoid the Bay, avoid LA, and come have an enjoyable buying experience in a beautiful place. Worth the drive every time. Second purchase looking for. Avoid the Bay, avoid LA, and come have an enjoyable buying experience in a beautiful place. Worth the drive every time. Second purchase was better than the first. Client for life. More

Very friendly, helpful and knowledgeable. We have been doing business with BMW SLO for many years and the sales team has always been great. We have been doing business with BMW SLO for many years and the sales team has always been great. More

JT was awesome and very helpful when it came to buying a car. Bought plenty of cars in the past but JT was very helpful and understood what I wanted. I would definitely come back here when I need to add to car. Bought plenty of cars in the past but JT was very helpful and understood what I wanted. I would definitely come back here when I need to add to my fleet. More