BMW Concord

Hi Guys; When you go here Just ask for (Teresa Hi Guys; When you go here Just ask for (Teresa Christensen). I have got my car service from BMW concord over last 4yr, during that time i have gone Hi Guys; When you go here Just ask for (Teresa Christensen). I have got my car service from BMW concord over last 4yr, during that time i have gone thru other service rep but find Teresa to be the most knowledgeable of all of them(i had a glitch with voice prompt in my car,i called her she was able to help me fix that by herself thereby saving a trip to the dealership,so i think talking to her you will find her very knowlegeable).She assisted me in receiving out of warranty repairs through BMW North America and saved big bucks. I am so impressed by her work that she will be my future service rep. and would recomend everyone to give her a opportunity to be ur future rep. too. Teresa thanks and keep it up. Later Jhutti. More

I spontaneously decided to check out the dealership I live by to see if I could afford a BMW. I met JT, told him what I was looking for and my price range, and he immedeiately had several cars in mind. live by to see if I could afford a BMW. I met JT, told him what I was looking for and my price range, and he immedeiately had several cars in mind. While waiting for paperwork and approvals, we chatted about life and had a ton of similar stories from past experiences. JT earned my trust with his honesty and willingness to make my first BMW happen! Thanks JT Zory!! John More

I have had great experience with the Concord BMW dealership. It's where I bought my 335i convertible & where I get it serviced. Andrew Northrop is my BMW service advisor and he's an excellent! It's dealership. It's where I bought my 335i convertible & where I get it serviced. Andrew Northrop is my BMW service advisor and he's an excellent! It's always a pleasure to work with Andrew. He's got great people/customer service skills. Andrew is diligent, takes the time to understand what needs to be done on the car & accurately writes the appropriate services that is required. Andrew calls me to provide status & estimated time the car will be ready. He ensures that a loaner car is available as needed. I enjoy working with Andrew which keeps me coming back to the Concord BMW dealership. Thanks Andrew for providing excellent service! Raul De Guzman More

I had visited the dealership before, expressing interest in a BMW. J.T. assisted me during my second visit and took the time to put me on his mailing list. I told him what I was looking for in the car and in a BMW. J.T. assisted me during my second visit and took the time to put me on his mailing list. I told him what I was looking for in the car and he called me about a week later to share that a potential "match" had come onto the lot. At first I wasn't sold on the car as it wasn't the right year, but after seeing it online and in person I knew it was the right one for me. If J.T. hadn't of followed up with me after that first visit, I probably would still be looking for, instead of driving, my perfect car! I really appreciate his desire to get to know his customers' needs and take the time to follow up to ensure they are met. More

BMW Concord has been taking care of my car since 2005. Andrew Northrop has been a delight to work with. He has gone above and beyond a few times, which is wonderful and explains whatever needs to be done Andrew Northrop has been a delight to work with. He has gone above and beyond a few times, which is wonderful and explains whatever needs to be done or has been done clearly. He always makes sure to get me a loaner car as well. When I'm ready to buy my next BMW I will be shopping here. More

I would like to thank JT for helping me choose to purchase a BMW. I was torn between several cars and JT's knowledge about the vehicles including options and maintenance really swayed my choice. BMW purchase a BMW. I was torn between several cars and JT's knowledge about the vehicles including options and maintenance really swayed my choice. BMW Concord really has an excellent staff and I plan on making my purchase from JT. Thanks again! Kim O. More

Danny in sales and David and Kevin at the collision center were very friendly and knownledgeable. The drive from San Jose to Concord may be far, but knowing that you will get great service from guys l center were very friendly and knownledgeable. The drive from San Jose to Concord may be far, but knowing that you will get great service from guys like them completely make things worthwhile. Thanks. More

This was one of the best car-buying experiences I have ever had. JT was warm, friendly, not pushy. He was extremely knowledgeable about the care. We felt he had our best interest at heart at all times. JT ever had. JT was warm, friendly, not pushy. He was extremely knowledgeable about the care. We felt he had our best interest at heart at all times. JT is very professional as was Andy Harris, the finance person. More

Jon Zory was friendly and very informative on the car i was looking to purchase. I arrived unsure and left with confidence in Concord BMW and it's salespeople. The salesperson lead me in the correct direct was looking to purchase. I arrived unsure and left with confidence in Concord BMW and it's salespeople. The salesperson lead me in the correct direction for my family's needs.I have highly recommended this dealership and Jon Zory for their BMW needs More

Andrew has been my service advisor for several years and I continue to bring my car to him because of the excellent customer service he provides. On several occasions, he assisted me in receiving out of war I continue to bring my car to him because of the excellent customer service he provides. On several occasions, he assisted me in receiving out of warranty repairs through BMW North America. He is always professional and courteous. He communicates very well. I feel very comfortable leaving my car in his hands. If possible, I try to schedule my service appointments on a day that he is working. When this is not possible, I have found his associates to be very effective as well. More