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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

March 26, 2021

James was great. Did what he said he was going to. No hard sell. Very relaxed environment. Would come back to him again. 100%! Susie was terrific as well. More

by cindydelphia15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, James Summerville
March 25, 2021

Service was great, as usual. All concerns were addressed. Took additional time to explain technical problem. Staff very courteous and friendly. Called me promptly when vehicle was ready. More

by DNMUFFLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Katie Bozic
March 25, 2021

This is a great dealership. We recently had service done (under warranty). The problem was resolved efficiently. The service personnel always listen and are responsive to our needs. We have purchased a n More

by myinfolady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in Service 5 stars
March 25, 2021

Axelrod Buck-GMC Truck are always very helpful and always recommend if anything needs attention. I will always recommend them to anyone hunting for service on their Buick or GMC Truck. More

by dfells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
March 24, 2021

Great service and great people that work in the service department. Brought both of my cars there and take them there for all the service including the oil changes. More

by Sherry Diamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
March 24, 2021

They went above and beyond to make sure all my questions were answered during the process. They helped me get the missing paperwork as needed. More

by SEMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Jamie Blazer, Mitchell Axelrod, Brandon Payne, McKoy Kendrick
March 24, 2021

Very good service excellent customer service job done right right on a Time I recommend this location to everyone I drop off my car at night next morning was fixed..... Five stars dealer More

by Peter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
March 24, 2021

Answered all of my questions and helped me through the entire process with patience. I never felt pressured to buy a vehicle. My first mellow and enjoyable experience buying a car More

by DANSBRUCE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, McKoy Kendrick
March 23, 2021

Excellent sales and customer service. Everyone was very nice and accommodating. We had an appointment and didn't have to wait around for service. We live over an hour away from Axelrod Buick GMC and were More

by jenniferslanker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Mark Taylor
March 23, 2021

Have always token care of my truck. If you were to judge the service team by Dominic and Dorothy I would say there the best.. Thank you for keeping me on the road. More

by FTALAVERA2314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Dominic Difino
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