Autonation Subaru Carlsbad

Great, fast, comfortable & friendly service. Benny helped us out TREMENDOUSLY! As soon as my husband and I got out the car Benny greeted us and guided us to the car I was looking for! Never felt press helped us out TREMENDOUSLY! As soon as my husband and I got out the car Benny greeted us and guided us to the car I was looking for! Never felt pressured and he was knowledgeable! HIGHLY recommend this dealership to anyone! More

My experience at Bob Baker Subaru was the easiest and most stress free car buying experience I have had. After driving by the lot several times on the way to work I decided to take a look at some WRX's. most stress free car buying experience I have had. After driving by the lot several times on the way to work I decided to take a look at some WRX's. Upon arriving on the lot I was greeted by Paul and the rest is history. Paul was honest, genuine and knowledgeable with the vehicle and throughout the entire process of helping me with my trade in and financing. I would highly recommend Paul and the whole team at Bob Baker Subaru in Carlsbad. A++ More

I know some people like to get on these sites to complain, but I wanted to give a rave! When I went to check out Subaru's in Carlsbad I ended up in the care of Eddie D. He went out of his way to mak complain, but I wanted to give a rave! When I went to check out Subaru's in Carlsbad I ended up in the care of Eddie D. He went out of his way to make me feel comfortable and answered all my questions very knowledgeably. I felt like I made a friend as we toured the lot! If you're looking for a new suburu definitely go see Eddie at Bob Baker Subaru he'll give you excellent service! More

Bill has been very helpful every time we have visited the dealership. We purchased our vehicle from this dealership because we specifically felt that Bill had our best interests at heart. Bob Baker VW should dealership. We purchased our vehicle from this dealership because we specifically felt that Bill had our best interests at heart. Bob Baker VW should consider themselves lucky to have such an excellent employee. More

RE Invoice# 435875 We brought our 2008 VW PASSAT in RE Invoice# 435875 We brought our 2008 VW PASSAT in because our oil level was low. We asked Molly to tell us why the car oil level was consistentl RE Invoice# 435875 We brought our 2008 VW PASSAT in because our oil level was low. We asked Molly to tell us why the car oil level was consistently getting low,as there was no oil puddle under the car.She said she would call us when she figured it out.We bought this car certified from this dealership and expected for problems like this to be taken care of under the certification.We waited for a call and didnt receive one. We called up and were told that they fixed the problem and changed the oil,and our bill was $151.87.The certification deductible is $50.We never asked to have the oil changed and explained this to Molly.She replied "Are you sure?". She proceeded to explain that we were only 200 miles away from needing a service. In reality, according to the last service sticker received from the dealership, we were closer to 500 miles and 3 months away from service. Not once did Molly offer to show us the service request write up- something we never received a copy of either. When we asked for details, Molly kept referring us to pay the invoice because the details were there. As this is the 3rd time we have had issues with the service, we will not be a returning customer. We feel we were incorrectly charged for the oil change and the level of service was subpar. We have opportunities to refer our friends to this dealership and will not be doing so in the future. We are open to discuss if you wish to contact us via email.Thank you. More

Went in to look at new Subaru's at Bob Baker Subaru in Carlsbad about a month ago. John came out and met me immediately and starting getting a feel for what I was looking for in a car. He paired me u in Carlsbad about a month ago. John came out and met me immediately and starting getting a feel for what I was looking for in a car. He paired me up with a new XV Crosstrek, and after a quick license check, we were on a test drive. He had some good insight into the car's features and capabilities, but didn't talk my ear off with nonsense, or pressure me into a sale. When we got back, I decided to sleep on it, and try to sell my truck to carmax for the down on a new XV. The next day, I called John and told him that I could sell the car to carmax and have the check clear in a couple days, then I would come in and get a car. He said, "why bother?". They matched the carmax offer, and had a car on the lot that was exactly what I was looking for. All I did was clean all the stuff out of my truck, run it through a $5 car wash and take it in. John had me get through the paperwork, got the new car detailed, and took my truck in on trade in about an hour. It's worth mentioning that Ron Cason in financing was lightning fast. Overall, I was extremely happy with the whole buying experience, and I will let all of my friends know that John Norconk over at Bob Baker Subaru, is the guy to tank to for a new Subaru. More

My husband and I had a great experience working with Eddie D. He was so personable and knowledgeable that we knew we were in very capable hands. I will definitely recommend Bob Baker Subaru and Eddie to Eddie D. He was so personable and knowledgeable that we knew we were in very capable hands. I will definitely recommend Bob Baker Subaru and Eddie to my friends and family! More

My wife and I had been strongly considering a Toyota for our next purchase. However, on a whim, last Sunday morning my wife said, "I want to test drive an Outback", after noticing favorable reviews online. our next purchase. However, on a whim, last Sunday morning my wife said, "I want to test drive an Outback", after noticing favorable reviews online. When we showed up to the dealership we had the opportunity to meet with Aaron Holbrook. He was very nice and informative, but not pushy or excessively chatty. Based off our family's needs, he explained potential benefits/drawbacks of certain Subaru vehicles and afforded us the space to make the choice that was right for us. In the end we purchased a 2014 Subaru Outback. I am satisfied with my experience, glad to be part of the Subaru family, and would highly recommend Aaron Holbrook's services to others considering a new/used vehicle purchase. More

Yon Shin really helped me buy my new 2013 Volkswagen GLI Autobahn edition! Although his office is in the Subaru section of the dealership, he knew everything there was to know about all of the Volkswagen mo Autobahn edition! Although his office is in the Subaru section of the dealership, he knew everything there was to know about all of the Volkswagen models! He saved me thousands of dollars off the sticker price, and this was even AFTER having to get the car from another dealership! I would definitely recommend that you visit Yong Shin if you want a new Volkswagen or Subaru! He really takes care of his customers very well and he really tries to show them all of their options to make sure they make the right decision when buying a new car! More

my sales rep (Billy Toolen) was awesome , his out going personality, and friendly smile. He answered all my questions and was very honest. Very clean and smelled good. personality, and friendly smile. He answered all my questions and was very honest. Very clean and smelled good. More