Autonation Subaru Carlsbad

A Recurring problem finally FIXED!! Bobby Reynolds is a consummate professional who persisted until the recurring problem with my ignition system was resolved! He remained calm when I w Bobby Reynolds is a consummate professional who persisted until the recurring problem with my ignition system was resolved! He remained calm when I was not. He was friendly in the face of my frustrations. Bobby is an excellent communicator. He delivered candid, honest assessments on my old cars potential problems (10 year old beetle convertible) and worked with the entire team at Bob Baker to "make it right". Thank you Bobby! More

Great experience The service was great. Friendly people. The service was completed in a timely manner. JP and Norman are both great and so is the other staff The service was great. Friendly people. The service was completed in a timely manner. JP and Norman are both great and so is the other staff More

Recall's Had to wait a week before I could get an appointment for two recalls on my Subaru. Happy to receive call that repairs where completed sooner than pro Had to wait a week before I could get an appointment for two recalls on my Subaru. Happy to receive call that repairs where completed sooner than promised. Was asked if I wanted my Subaru washed and I gladly said yes. Sadly as I drove off the lot I noticed my car was not washed. More

Excellent customer service Bob Baker VW was very friendly. Customer service was top notch. Carlos was friendly, honest and communicated when necessary. He addressed all my conce Bob Baker VW was very friendly. Customer service was top notch. Carlos was friendly, honest and communicated when necessary. He addressed all my concerns and solved the major presenting issue. More

Best Service Center Frindly staff price always comes in under the estimate work is done fast and well. I alway recomend Bob Baker Subaru to friends and now even to some o Frindly staff price always comes in under the estimate work is done fast and well. I alway recomend Bob Baker Subaru to friends and now even to some of my UBER passengers fir the great sales and service departmnt More

Great service I have been working with Carlos the last few times I took my car in for oil or routine recalls. I have been very satisfied I have been working with Carlos the last few times I took my car in for oil or routine recalls. I have been very satisfied More

Excellent service but very expensive My Forester runs better than it did when I brought it in. It was finished in a timely manner, four hours or less even though they had to replace the b My Forester runs better than it did when I brought it in. It was finished in a timely manner, four hours or less even though they had to replace the brake pads. Lea Dannals was very knowledgeable. I had a question about a low tire pressure warning light and she understood how the system works and explained it to me. I have always had this vehicle serviced at this dealership. When I brought it in in September of 2018, I was told the 30K service would be about $300. Seven or eight months later the price had gone up $200, to $500. I intend to keep my Forester for awhile but if the cost of repair starts to equal my car payments I might have to reconsider. More

Our wonderful experience at Bob Baker Subaru Our wonderful sales representative was Jose Vivar. He was knowledgeable, fun, helpful and truly a gentleman. We had a great experience purchasing a Su Our wonderful sales representative was Jose Vivar. He was knowledgeable, fun, helpful and truly a gentleman. We had a great experience purchasing a Subaru outback for my twin daughters. They are over the moon! I love all the safety features and know we have now equipped them for the road. Thank you Bob Barker and Robert Simon for honoring our veterans and taking special care of us. Both Jose and Robert are truly wonderful representatives of Bob Barker and Subaru. Many thanks, Jan Hebert More

Excellent! Responsive, quick, thorough, courteous. Excellent! Responsive, quick, thorough, CLEAN, courteous. Will Carrasco answered all my questions got it serviced quickly & delivered on time. He's an Excellent! Responsive, quick, thorough, CLEAN, courteous. Will Carrasco answered all my questions got it serviced quickly & delivered on time. He's an excellent service representative! More

Recall service My experience with julian was very good. He kept me updated on the status of my vehicle as they were updating the software on the infotainment system. My experience with julian was very good. He kept me updated on the status of my vehicle as they were updating the software on the infotainment system. Good job. More