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Autonation Chrysler Dodge Jeep Ram Carlsbad
Carlsbad, CA
750 Reviews
If you're shopping for a new or used vehicle in Carlsbad, be sure to visit AutoNation Chrysler Dodge Jeep RAM and FIAT Carlsbad. Whether you're trading-in for a new car, truck, or SUV, or are looking for a quality used vehicle, we are sure to have something here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 750 reviews
June 17, 2026
We were in the market for a new Jeep and headed over to AutoNation CDJR Carlsbad. after test driving a 2017 Cherokee, there was a weird pressure releasing sound when the AC compressor clutch engaged. I br AutoNation CDJR Carlsbad. after test driving a 2017 Cherokee, there was a weird pressure releasing sound when the AC compressor clutch engaged. I brought the issue up to the sales rep, who lied thru his teeth and said “every Cherokee and Durango makes that sound, trust me I own this same car.” Our response was… “great, show me one other vehicle that makes that sound on this lot, and I’ll drop it.” After giving up on that approach (listened to several vehicles and no sound), I asked if we can evacuate the AC system and recharge… assuming that the low level was causing the refrigerant to pass as a gas where it should be liquid. The rep called the manager and a mechanic up from the service department, who made it their mission to make me feel dumb and like I didn’t know what I’m talking about. After they assured me that I didn’t know what I was talking about for the last time, I told them that we were going to walk, so they evacuated and recharged and what do you know… the sound went away. We thought this was a win, and decided to pull the trigger on the car. At this point the car goes down for the “Final wash” and the check engine light goes off. We purchase the car with a financing option in place, giving us 5 days to drop a check off for payment in full, and financing would be cancelled. We drive the car home and before we even make it home from the dealership, we get a check engine light. When I plugged my first scanner in (on the next key on cycle), I got no stored and no active codes, second scanner found a previously deleted camshaft position sensor stored code. The next day, we headed back to AutoNation to hopefully work out the check engine issue and to drop the $20k check off. When we got there, we were told that we HAD to hand over the check before service could look at the car… (I win the worst move of the year award for handing that check over). We pay for the car and head down to the service center, assuming that since it was sold the day before, we would at least get a “Sorry this is happening, we’ll get it worked out ASAP.” Nope… Turns out that they wanted us to drop the check off so that this work could all be billed to the 3rd party insurance, instead of coming out of AutoNation’s pocket. I fully believe that AutoNation knew that this car had lifter problems and needed a camshaft (at least) and lied to make the most profitable sale that they could. When I asked for a rental car of equal size, they told me that they would pay for the cheapest option, anything above that is on me to pay for. It’s been a month of us having to pay out of pocket for part of the rental AND the manager of this location has received 4-6 messages from me with zero response. It gets better… I reached out to the sales rep, (since the service center doesn’t talk to customers I guess) and left a message with all of the issues that we’ve been dealing with. He calls me back a while later from his personal phone (so he says) because he is afraid that the manager at his location is recording his calls and if he admits that they weren’t completely honest, that he’ll be retaliated against. Anyone from AutoNation corporate or the insurance company that has the phone plan which includes outgoing calls… I’ve been asking for an explanation for a month and radio silence, please find my info from the purchase of the white 2017 Grand Cheorkee from AutoNation CDJR Carlsbad in May 16, 2026… Shouldn’t be too hard to find since you still have the car I paid for a month ago… -Kevin More
by KevDog
Employees Worked With
Roy Mumma
April 30, 2026
Went to the dealership for an oil change and a wheel alignment, Jerman ( Service Advisor) took great care of my truck, the team did a solid job in a timely manner. alignment, Jerman ( Service Advisor) took great care of my truck, the team did a solid job in a timely manner. More
by javier-dimas
Employees Worked With
Jerman,
April 12, 2026
I thought a I was buying a new truck but they sold me a truck with major problems. i made multiple trips for repairs at my own cost!!!! That truck should have never been sold in that condition. I will neve truck with major problems. i made multiple trips for repairs at my own cost!!!! That truck should have never been sold in that condition. I will never buy a truck there or every at a auto nation More
by markbonnell
Employees Worked With
joe
April 06, 2026
Antonio was amazing. Honest, calm, straightforward. He made the process so much easier. Our experience convinced me that we will be returning when it is time to replace o Honest, calm, straightforward. He made the process so much easier. Our experience convinced me that we will be returning when it is time to replace our next car! More
by ericacohen13
Employees Worked With
Antonio
February 19, 2026
Jeep AutoNation provided excellent and timely service Sara and Jerman are SMEs and are able to address my concerns wrt the Jeep recall and coordinated with MOPAR to ensure I received appropriate support Sara and Jerman are SMEs and are able to address my concerns wrt the Jeep recall and coordinated with MOPAR to ensure I received appropriate support More
by preissman
Employees Worked With
Sara - Jerman
January 22, 2026
Had a airbag recall on a 2019 charger service manager Danny Vega was a big help getting this done for me. 10/10 service will continue to do business with them> Danny Vega was a big help getting this done for me. 10/10 service will continue to do business with them> More
by nseverini
Employees Worked With
danny vega
January 17, 2026
I brought my 2020 Jeep Compass in for an oil change and tire rotation, and the service was excellent, fast, and with great customer service. Thank you. tire rotation, and the service was excellent, fast, and with great customer service. Thank you. More
by Larry
Employees Worked With
N/a
January 13, 2026
Sara went the extra mile - keeping me informed about the process of the Jeep recall, scheduling, and then making sure I had my car in time. The team even stayed until 6:15 PM on a FRIDAY NIGHT to finish it process of the Jeep recall, scheduling, and then making sure I had my car in time. The team even stayed until 6:15 PM on a FRIDAY NIGHT to finish it because I needed the car to get to LA on Saturday. She was even able to price-match the new tires I needed (Sara found that one of my tires had a slit and that they were wearing unevenly). I felt taken care of and truly supported! What a group of supportive people. Thanks to all! More
by annefennell
Employees Worked With
Sara de la Rosa Molina
January 05, 2026
The dealership was ez to work with. They actually provided a fair OTD without all the fluff (addons)and a fair trade in price. I wish vehicle came with complete manual but that is proba They actually provided a fair OTD without all the fluff (addons)and a fair trade in price. I wish vehicle came with complete manual but that is probably a manufacturer decision. The wait for finance was long. More
by Garyrmueller
Employees Worked With
Antonio Woods
