Autohaus of Peoria

I called for an oil change appt. 3 times. Let two messages and no one called me back(6 day period). Had a coupon for an oil change with a tire rotation. Waited 1 hr and 45 min. the 3 times. Let two messages and no one called me back(6 day period). Had a coupon for an oil change with a tire rotation. Waited 1 hr and 45 min. they told me that they couldn’t rotate the tires because of the wear on the two back tires. So an oil change took 1 hour and 45 min. Oh, yeah…they knew I was waiting and didn’t tell me this until it was all done. The Volkswagen service guy didn’t even apologize for not calling me back. Ridiculous More

Great service ptompt return of calls Extra shuttle service very helpful Chris was very curtious service very helpful Chris was very curtious More

Nicovan demonstrated excellent competence and warmth during our interactions, delivering great service for my Audi Q5. during our interactions, delivering great service for my Audi Q5. More

Good cars, great dealers, nice facility. Good selection of products and service facilities. Pleasure to do business with Good selection of products and service facilities. Pleasure to do business with More

Customer Service was good and they explained it well. Car service experience was nice. Thanks. Car service experience was nice. Thanks. More

The service at AUTOHAUS is excellent and the staff is very friendly. I would highly recommend them. very friendly. I would highly recommend them. More

Thank you for the great service on my S550. As always, we were well taken care of. As always, we were well taken care of. More

Always very professional, friendly and helpful. They made everything easy to understand. I highly recommend their service department. They made everything easy to understand. I highly recommend their service department. More

Excellent customer service, great mechanics, Good communication, fair pricing, advisors are very knowledgeable. Thank you. Highly recommended communication, fair pricing, advisors are very knowledgeable. Thank you. Highly recommended More

xxxx poor service my scheduled appt was at 11:15 didn't touch the car until 2:20 after I asked for an update. Arrived an hour later still not done. Saw that no one was working on it. Then I sat there anoth touch the car until 2:20 after I asked for an update. Arrived an hour later still not done. Saw that no one was working on it. Then I sat there another two hours. Finally done. Get home they didn't put a piece back on and have a part hanging out under neath my dash and can't get a response. More