AutoNation Volvo Cars San Jose

The manager and the sale agent worked smoothly and correctly in my purchase of new EX30 PLUS. I had a great experience with them from started from online/email through sale office visit. correctly in my purchase of new EX30 PLUS. I had a great experience with them from started from online/email through sale office visit. More

I’ve been a loyal customer here for years, but my recent experience with my new electric EX30 was deeply disappointing. After my car mysteriously died and was towed in on a Monday morning, I didn’t receive experience with my new electric EX30 was deeply disappointing. After my car mysteriously died and was towed in on a Monday morning, I didn’t receive a check-in confirmation for two full days—and only after I called multiple times. Despite daily follow-ups, the car sat for a week before diagnostics even began. The initial check felt dismissive; they claimed the car was "fine" because it accepted a charge, ignoring the specific electrical fault I reported. After 18 days of back-and-forth, they concluded the issue was "not reproducible." While I appreciate the loaner car, the lack of proactivity and the length of time it took to reach a "no-fix" result makes me question returning. More

I appreciated the clear communication, patience with my questions, and ease of dropping off and picking up the car for services. questions, and ease of dropping off and picking up the car for services. More

We are very disappointed with the service department service advisor given to us Cheyenne - We purchased a 2025 Volvo X90 in July 2025 —— after the 10,000 maintenance completed — December 2025 (check service advisor given to us Cheyenne - We purchased a 2025 Volvo X90 in July 2025 —— after the 10,000 maintenance completed — December 2025 (check engine light) issue — absolutely NO communication- car was taken in for service December 31, 2026 to see what the issue was —after we had to call Jan 3; 2026 find out what is the update - only told car needs a part on back order —— no loaner but was told by Cheyenne car was ok to drive —- today Jan 14,2026 still no communication—. Left several messages- More

Great customer service and every aspect of the service performed was explained in detail with costs known before the service was completed. performed was explained in detail with costs known before the service was completed. More

Excellent customer service, on automobile description and details of manufacturing and quality of the vehicle. details of manufacturing and quality of the vehicle. More

This is my third Volvo purchased from AutoNation Volvo San Jose. I keep going back because of their friendly service. San Jose. I keep going back because of their friendly service. More

I'm a new Volvo customer and my experience with the Sales and Finance staff was very pleasant. The Sales person was very nice and took efforts to try to answer all my questions and help me with learning abou and Finance staff was very pleasant. The Sales person was very nice and took efforts to try to answer all my questions and help me with learning about the auto. More

I originally went to Mercedes-Benz down the street but they were busy. I decided to walk over to Volvo to get the vehicle myself, wished I had it transferred to Mercedes-Benz but I didn’t. Went in knowi they were busy. I decided to walk over to Volvo to get the vehicle myself, wished I had it transferred to Mercedes-Benz but I didn’t. Went in knowing what I wanted, they will constantly try to upsell but don’t let them pressure you. Typical car sales vibes; don’t like it. Wouldn’t recommend this place but to each their own. More

Hands down the best place I’ve ever experienced to get my new Volvo XC60 Hybrid Polestar. I love my ride!!! Thank you Joseph and team for this wonderful experience. 10/10 would recommend to family and friend new Volvo XC60 Hybrid Polestar. I love my ride!!! Thank you Joseph and team for this wonderful experience. 10/10 would recommend to family and friends. More