AutoNation Toyota Thornton Road

Since I bought my Car I always come to this location for all services of my car. Great staff, Great customer service I’m always satisfied. all services of my car. Great staff, Great customer service I’m always satisfied. More

Tyree our salesman need to be retrained because he misinformed us about the radio and he did not give us good customer service because we left our vehicle so he could get the emissions done and the dr misinformed us about the radio and he did not give us good customer service because we left our vehicle so he could get the emissions done and the drive out tag. When we returned the next day the emissions was not done. Tyree was not at work. Also he said he would assist us with some of the features. Yes, he left us hanging there was a young lady who helped us find the key and we ask for the manager. Mr. Matt did assist us he was awesome. We were there for two and a half hours. More

am torn between 2 experiences. The 1st one, the am torn between 2 experiences. The 1st one, the representative said I would need to pay $500.00 for a new undercarriage. I found an establishment tha am torn between 2 experiences. The 1st one, the representative said I would need to pay $500.00 for a new undercarriage. I found an establishment that fixes wrecked cars to do the work. I paid $258.00 for a new undercarriage. I was extremely disappointed with the dealership. However, my last experience was very pleasant with Mitch, for an oil change. More

My experience was the worse experience I have ever had at car dealership in my life. I have been a loyal customer buying my wife, my daughters and my self cars and myself the truck I bought in go service. car dealership in my life. I have been a loyal customer buying my wife, my daughters and my self cars and myself the truck I bought in go service. I was repeatedly lied to about the services of my truck. I had an appointment at eight am and was told by your attendant that all I needed was an wheel alignment. I was my truck would be ready at 10am. At 11 am it was still not ready. I was told they would give me a ride home and the would call me when it was ready. I need the truck to take my wife to the doctor because she is a heart patient. I can tell TOYOTA don’t want my business and I will be taking my business elsewhere. Sorry service. Freddie Baisden More

NOT a good experience with this dealer. Could not get through to the service department to talk to anybody about the work being done. Once message was left, no return call. When told it was ready, went t through to the service department to talk to anybody about the work being done. Once message was left, no return call. When told it was ready, went to the dealership and had to wait an hour for somebody to get the paperwork ready. Poor customer communication. Then a problem finding the car. Oil change was included in service, but they forgot to put a new windshield reminder sticker, leaving an old one up. More

WOW! Max was awesome! He found exactly what I was looking for and I left very happy! The price was perfect I got a great deal! for and I left very happy! The price was perfect I got a great deal! More

Room for improvement. I waited 2.5 weeks for a oil change and tire rotation appt and it still took 3 hours. I did get a price break as a result of the delay. change and tire rotation appt and it still took 3 hours. I did get a price break as a result of the delay. More

The service team is amazing. Everyone is helpful and friendly. Jason was very professional and helped me understand any and all recommendations for my vehicle without pressuring me to get any of it done friendly. Jason was very professional and helped me understand any and all recommendations for my vehicle without pressuring me to get any of it done in that moment. More

Good experience, fast service. Easy to make appointments. Friendly service representative. Price could be better, it should not be the most expensive option for a car owner. Friendly service representative. Price could be better, it should not be the most expensive option for a car owner. More

Good job very professional and timely will recommend to anyone anyone More