AutoNation Toyota Spokane Valley

Wayne Did a great job. He was very knowledgeable and no pressure. Kylee was great in the finance department also. He was very knowledgeable and no pressure. Kylee was great in the finance department also. More

Staff were friendly but somewhat unprofessional at times. Brought in for service. I had to come back next day to have something fixed and was told it was my fault rather than take responsibility for them cau Brought in for service. I had to come back next day to have something fixed and was told it was my fault rather than take responsibility for them causing the problem. They did fix it, but thought it was unprofessional to blame me when the problem didn't happen until after I left there on the exact part they worked on. It was great to have a courtesy shuttle, but driver started talking about his opinion on politics with not even knowing my views so thought that was unprofessional. Then there was issue with saying my payment didn't go through so I had to show them proof on my bank app that it did. More

Chief Kris Williams was excellent. Very knowledgeable and efficient. Chief was very friendly and was all about customer service. Go See Chief! Very knowledgeable and efficient. Chief was very friendly and was all about customer service. Go See Chief! More

Chief Kris Williams - He had amazing customer service and made the entire experience fast but thorough. Went above and beyond for me in everything I was looking for. made the entire experience fast but thorough. Went above and beyond for me in everything I was looking for. More

I really appreciated the service rep who worked with me, I believe it was David Merkle. He was cheerful and made me feel very welcome. He did a lot of things to help me get discounts on various items. He ex I believe it was David Merkle. He was cheerful and made me feel very welcome. He did a lot of things to help me get discounts on various items. He explained everything as the work progressed. More

Chief Kris Williams was super helpful! Helped find the right vehicle at the right price below budget! Go See Chief! Helped find the right vehicle at the right price below budget! Go See Chief! More

Awesome experience and successful at finding a car within our budget and good quality. Go chief! Will come back in the future for a vehicle. our budget and good quality. Go chief! Will come back in the future for a vehicle. More

Excellent service from long time service advisor “Matt” and equally wonderful “Jamie” for my beloved 1997 Toyota 4Runner in for oil and brake fluid change . Comfortable waiting area with complimentary bev and equally wonderful “Jamie” for my beloved 1997 Toyota 4Runner in for oil and brake fluid change . Comfortable waiting area with complimentary beverages. More

Good service in shop, but challenging to get ahold of anyone by phone. Service writer was responsive and helpful, but service took longer than expected which was frustrating because I chose to wait. Will anyone by phone. Service writer was responsive and helpful, but service took longer than expected which was frustrating because I chose to wait. Will continue to use this shop. More

The service representative was very helpful and listened and addressed my concerns, I am very thankful for his effort. and addressed my concerns, I am very thankful for his effort. More