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AutoNation Toyota Spokane Valley
Spokane Valley, WA
1,207 Reviews
As one of the largest Toyota dealerships in Eastern Washington, AutoNation Toyota Spokane Valley can cater to all of your automobile needs. Our showroom is located in Spokane Valley, on E Sprague Ave directly north of Dishman Hills. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Spokane Valley is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Spokane Valley looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,207 reviews
April 21, 2026
Nick was really stellar. He checked in on us regularly and earned our business. Ken worked to make us the deal we needed to commit. He checked in on us regularly and earned our business. Ken worked to make us the deal we needed to commit. More
by natalie
Employees Worked With
Nick Hertel, Ken (GSM)
April 04, 2026
Yesterday, we test‑drove a Toyota RAV4 Hybrid XSE and worked directly with Sales Manager Michael Mackey. After discussing the details, we came to an agreement on price. The vehicle was physically on the worked directly with Sales Manager Michael Mackey. After discussing the details, we came to an agreement on price. The vehicle was physically on the lot and available. We left the dealership only to confirm insurance premiums, fully intending to return and complete the purchase. I texted our salesperson whether we could place a deposit to hold the vehicle. I was told that AutoNation does not take deposits for vehicles already on the lot. However, we were assured that if anyone else expressed interest, we would receive a call. This morning at 9:00 a.m., which is when they opened, I called to schedule the purchase process—only to be informed that the vehicle had been sold the previous evening. No one contacted us, despite the explicit assurance that we would be notified if another buyer appeared to be interested. This experience was extremely frustrating, upsetting, and disappointing. We acted in good faith, relied on the dealership’s commitments, and were prepared to finalize the purchase. Instead, we were left feeling misled and disregarded. At a minimum, we expected transparent communication and the courtesy of a phone call before the vehicle was sold. More
by ST
Employees Worked With
Michael Mackey
March 17, 2026
Did not complete oil change in the time promised. Did not check in at all prior to returning.. dropped car off at 9am and didn't get done til 2:30, and did not get tire rotation. Did not check in at all prior to returning.. dropped car off at 9am and didn't get done til 2:30, and did not get tire rotation. More
by Sgoforth
Employees Worked With
Jireh
March 14, 2026
Paul Gilchrist is the best salesman I’ve ever dealt with by a mile far!! Super professional and helpful, made the whole car buying process enjoyable instead of being a grind!! by a mile far!! Super professional and helpful, made the whole car buying process enjoyable instead of being a grind!! More
by Brian99027
Employees Worked With
Paul Gilchrist
March 13, 2026
Drop of and pick up were very efficient. Communication was excellent when it came to what was needed completed on my vehicle. Thank you Communication was excellent when it came to what was needed completed on my vehicle. Thank you More
by todd.a.soliday
Employees Worked With
Tim mcmichael
