AutoNation Toyota Newnan

Best first car buying experience!! Everyone I encountered was extremely nice and bent over backwards to make sure I got everything I wanted and all my questions answered. I would recomm Everyone I encountered was extremely nice and bent over backwards to make sure I got everything I wanted and all my questions answered. I would recommend this dealership to anyone in the market for a new car. I'm loving my new corolla!!! More

Excellent Team, Great Deals, and Reputable Brand I have never written a review for anyone in my life, but I am so impressed by everyone in Toyota of Newnan that I take my time to leave review for the I have never written a review for anyone in my life, but I am so impressed by everyone in Toyota of Newnan that I take my time to leave review for them. I bought a brand new Toyota Camry SE on June 4, 2015. During my car hunt, I went to different dealerships (Kia of Union City, Nalley Honda of Union City, Toyota of Union City, Hyundai of Newnan , Ford and GMC dealers), and experienced speaking to different salesperson. I was already harassed by the sales manager at Hyundai of Newnan which is close to Toyota of Newnan, and I thought I would go through the same experience in Toyota of Newnan, but I was wrong. My sales person, Ruben, and sales manager, Greg, were very professional, kind, and patient and they gave me the best deal. These people are wonderful, and will make your vehicle purchase experience very hassle free, and enjoyable. I highly recommend Toyota of Newnan to everyone. More

Bought a used truck. If I could have Negative stars this place would get them. I bought a used truck from these guys. A month after I bought it... It broke down hard. $800 If I could have Negative stars this place would get them. I bought a used truck from these guys. A month after I bought it... It broke down hard. $8000 and 6 months later my truck is finally running again. Talked to the owner Walt and he told my "Sorry, you bought it as is" This Place screwed me. More

Genuine, friendly and helpful I highly recommend this dealership! Lucas, along with every other employee we encountered during our visit, was extremely helpful, friendly, professio I highly recommend this dealership! Lucas, along with every other employee we encountered during our visit, was extremely helpful, friendly, professional and sincere! They assisted with trading in my car for a SUV. The selection at Toyota of Newnan was excellent - I left happily with a 2013 SUV! Thanks Lucas and team at Toyota of Newnan! More

Avoid the service department!!!!!!!!!!!!1 I own a Highlander and have it serviced at Jim Barkley Toyota in Asheville NC. My family was visiting in Newnan GA. I needed to get my son's Honda Ri I own a Highlander and have it serviced at Jim Barkley Toyota in Asheville NC. My family was visiting in Newnan GA. I needed to get my son's Honda Ridgeliine serviced with just a tire rotation and oil change. I chose the Newnan Toyota dealership (big mistake!) because of my respect for Jim Barkley Toyota.So instead of a Jiffy Lube place I chooses (big mistake!), yes, Toyota of Newnan. I thought it was odd that they do not have an express lane. My Toyota dealership in NC sure does and I use it all of the time. So two and one-half hours later the car is ready. The dealership service department is NOT busy. People who have come in after are leaving. Poor Derrick ( the service rep) is so socially inept it does occur to him e to update me even once.So I take the initiative with the checkout person who tells me the vehicle is still being worked on. I go to Derrick's desk. He is on the phone (probably social) and stand in front of his desk. He ignores me. I go to the desk (Lance), who at least has enough sense to note that I have been there a long time, long after customers who have come in after me have already left. Then I see my son's Ridgeline out in the lot. So I tell Lance that and he looks out goes "duh." Long story short. I pay my sixty dollars and leave. I did ask for the service supervisor's name, called him and left a professional detailed message with his phone number. By the way, he might not exist as I have never heard back from him. So avoid the service department at Toyota of Newnan. They are unprofessional, only interested in your money, poorly trained and do not represent Toyota well. I would never go back there. Hopefully they will fire Mr. Stovall and some of his unprofessional service representatives. Then start over and build back the company's reputation. More

Great experience buying a part from the parts department I purchased a replacement mirror for my Rav4 using their Toyota online parts catalog on the dealership website. One of their parts consultants called I purchased a replacement mirror for my Rav4 using their Toyota online parts catalog on the dealership website. One of their parts consultants called immediately to let me know the assembly did not include the cover. I am so happy she let me know since I needed the cover too! She ordered the parts for me that day and I received the items in 3 days. Their prices are competitive, they were quick to process & ship my order and they have great customer service. Overall I am very happy with my purchase and will definitely order from them again if I need any more parts for my Rav! More

Awesome The BEST dealership in the South!! An absolute pleasure to do business with. We keep going back and ALWAYS they look after us like no other place. The BEST dealership in the South!! An absolute pleasure to do business with. We keep going back and ALWAYS they look after us like no other place. 100% Recommended. Makes buying a car enjoyable as it should be. Perfect Experience. More

Although we had a positive experience during our initial sale, we have been very disappointed by the result. Our 2009 corolla has serious issues relating to a faulty water pump that has caused engine damage sale, we have been very disappointed by the result. Our 2009 corolla has serious issues relating to a faulty water pump that has caused engine damage. We kept our vehicle serviced and this issue came up suddenly this fall. We have had the car a little more than three years and it has less than 60000 miles total. We have had to put 4000 dollars into repairs since September. While we realized that warranties were expired, and did not expect to have these costs covered, we were told by several repair places that these kinds of issues should NOT be happening at this point. We did expect that a dealer from which we had purchased thee vehicles would take into account that these kinds of problems on a vehicle with fairly low mileage is unusual, and that perhaps they would have offered some kind of break on the repairs. Not only did they NOT do that, they were very rude and cold about the whole thing. Ironically, they chastised us for not having a Toyota water pump in the car. Never mind that the reason we didn't was that we had to have an emergency repair when the Toyota pump that was in theme car burst. We will never go back to this dealer for sales or service...not because we think that they did anything illegal or wrong, but because we expect that places we have given repeat business on big ticket items would treat us and unusual issues with more empathy and concern. We are people....and deserved more humane treatment. They were arrogant and uncaring. More

3 return trips for 15,000 service bc of service advisor not recommending tire rotation even though it is clearly stated every 5,000 miles, no other recommended maintenance performed either, took car back 2 not recommending tire rotation even though it is clearly stated every 5,000 miles, no other recommended maintenance performed either, took car back 2nd time dealt with manager, they left off lug nut and valve stem cap, took car back 3rd time, they put wrong lug nut on, took car back 4th time finally fixed with no apology or desire to have me as a customer ever again. also took my 4runner in for service & pedal recall, i asked not to have my pedal cut, they cut it, and asked to have my grease fittings lubricated and propeller shaft re torqued, they didnt perform either service, had to return a 2nd time to have right pedal put on vehicle and propeller shaft re torqued. I greased the fittings myself... I will never return to Toyota of Newnan again for anything... thank god Lagrange toyota is not that much further as i will be using them from now on.... More