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AutoNation Toyota Mall of Georgia
Buford, GA
2,628 Reviews
If you're shopping for a new or used Toyota near Atlanta, look no further than AutoNation Toyota Mall of Georgia. Our expansive dealership carries one of the largest inventories of new and used Toyota vehicles in the Greater Atlanta area. Located on Buford Dr just north of the Mall of Georgia, our Buford showroom is easy to find, and easy drive north from downtown. Whether you're shopping for your first Toyota car, truck, or SUV, or are a longtime Toyota owner, our team at AutoNation Toyota Mall of Georgia is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,628 reviews
September 16, 2026
I came in for an oil change expecting to wait an hour or more, but to my surprise, the service team finished within minutes of checking me in! ☺️ The service was quick, efficient, and exceeded my expectatio more, but to my surprise, the service team finished within minutes of checking me in! ☺️ The service was quick, efficient, and exceeded my expectations. This was my first visit, and in all my years of driving, I’ve never had an oil change completed so quickly. I’ll definitely be back! More
by eandrade126
Employees Worked With
Ethan
September 14, 2026
Terrie Miller is a great customer service. She helped my sister brought her brand new car without any problem. She took care of the paperwork and everything went smoothly. She works on your sc She helped my sister brought her brand new car without any problem. She took care of the paperwork and everything went smoothly. She works on your schedule and easy to talk to as well. She is just a people person who cares for us! She does more than some of the sales I have met! If you are a first time buyer or even wanting to buy another car, she is the person you should go to and talk to! Regardless of buying a car, everytime I have come here, she has shown love and care for all customers! She is a great sales person! More
by Cin Thang
Employees Worked With
Terrie Miller
September 14, 2026
I had a good experience at AutoNation Toyota Mall of Georgia. Everyone was friendly, professional, and willing to help throughout the process. The staff made me feel welcome and answered my questions cl Georgia. Everyone was friendly, professional, and willing to help throughout the process. The staff made me feel welcome and answered my questions clearly. I also appreciate the positive and professional environment. Overall, it was a good experience and I would recommend this dealership to anyone looking for a Toyota. More
by lorena.kmc
Employees Worked With
Lorena,Matos
September 14, 2026
Tyrell was amazing to work with! He’s genuine, knowledgeable, and very attentive. He made sure I felt comfortable throughout the whole process and never made me feel pressured. You c He’s genuine, knowledgeable, and very attentive. He made sure I felt comfortable throughout the whole process and never made me feel pressured. You can tell he truly cares about his customers. Highly recommend him! More
by Jessicalabib05
Employees Worked With
Tyrell
September 14, 2026
Tyrell was amazing to work with! He’s genuine, knowledgeable, and very attentive. He made sure I felt comfortable throughout the whole process and never made me feel pressured. You c He’s genuine, knowledgeable, and very attentive. He made sure I felt comfortable throughout the whole process and never made me feel pressured. You can tell he truly cares about his customers. Highly recommend him! More
by Magdyshenouda046
Employees Worked With
Tyrell
September 14, 2026
Everyone was very friendly, efficient, knowledgeable and respectful. Our master sales representative Justin H went above and beyond to make our experience there a pleasant one. He even bought us a water b respectful. Our master sales representative Justin H went above and beyond to make our experience there a pleasant one. He even bought us a water bottle from the vending machine! Thank you Justin for your kindness, patience and help. More
by Adina
Employees Worked With
Jason H, Anderson
August 24, 2026
LOVED TERRIE MILLER SHE MADE OUR VISIT TO THE DEALERSHIP A DREAM COME TRUE !!!!!SUPER GREAT TEAM WORK , AND THE BEST CUSTOMER SERVICE EVER !!!!!!THANK YOU VERY MUCH TERRIE AND WE LOVE OUR TOYOTA RAV 4 LIMI A DREAM COME TRUE !!!!!SUPER GREAT TEAM WORK , AND THE BEST CUSTOMER SERVICE EVER !!!!!!THANK YOU VERY MUCH TERRIE AND WE LOVE OUR TOYOTA RAV 4 LIMITED More
by Millert16
Employees Worked With
TERRIE MILLER
August 22, 2026
I am writing to formally log a complaint regarding my recent service experience at AutoNation Toyota Mall of Georgia on Friday, August 15, 2026. I am a long-term AutoNation customer who purchased my firs recent service experience at AutoNation Toyota Mall of Georgia on Friday, August 15, 2026. I am a long-term AutoNation customer who purchased my first vehicle from your brand back in 2006 (a brand new Camry Solara). Unfortunately, due to the complete lack of honesty and professionalism during this visit, I will no longer bring my two current Toyota vehicles to this location for service.Incident Details:Vehicle: 2024 Toyota TacomaService Date: August 15, 2026Services Requested: Oil change, alignment, and rear brakesThe Issue:After my service was completed, I walked out to my truck and noticed that the vent visor on the rear driver-side window had been replaced. Looking at the invoice, it cryptically stated that a "complimentary visor" was changed. Confused by this, I returned inside to speak with my Service Advisor.After consulting with her manager, the advisor admitted that the technician had actually damaged my original visor. While she offered to replace all the visors with the WeatherTech brand, I declined because I prefer the specific look of the aftermarket brand I originally purchased on Amazon for $50.Had the dealership simply been honest and upfront about the technician's mistake before I walked out to my vehicle, it would not have been an issue at all. Mistakes happen. What is entirely unacceptable is the attempt to sneak the vehicle out to me without disclosing the property damage.Unprofessional Resolution and Follow-up:To resolve the issue, the advisor asked me to share the Amazon link for my specific visors, which I did. She then informed me that her manager would order them "from his personal Amazon account" and they would arrive at his home in two days. This highly irregular handling of a customer issue is almost certainly a violation of standard AutoNation protocol.The advisor promised to call me by Monday (8/17) or Tuesday (8/18) as soon as they arrived. By Wednesday (8/19), I had heard nothing. When I texted the chat service number for an update, she responded that her manager "had not checked yet" to see if any packages had arrived at his house.As of today, Friday, August 21, 2026, I have still received no follow-up, no parts, and no resolution.Desired Resolution:I am completely done dealing with this service department, and I am actively leaving reviews across all major platforms regarding this experience. I'm not requesting anything from Autonation Toyota MOG as I will take care of this myself. Is not about the visor that was damaged by the tech, but the terrible and deceving act by the employees in the service department. More
by Julio M.
Employees Worked With
Dianelis
