Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Toyota Libertyville
Libertyville, IL
1,544 Reviews
For Toyota buyers in the Chicagoland area, there is no better place for new and used Toyota cars, trucks, and SUVs than AutoNation Toyota Libertyville. With all of the latest new Toyota models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Toyota car, truck, or SUV, or getting behind the wheel of a Toyota for the very first time, be sure to visit AutoNation Toyota Libertyville today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,544 reviews
August 10, 2026
As of August 10, my vehicle has been at AutoNation Toyota Libertyville for 26 days, and I still have no clear understanding of where the repairs stand or when my car will be completed. What has been most fr Libertyville for 26 days, and I still have no clear understanding of where the repairs stand or when my car will be completed. What has been most frustrating is not simply the length of the repair, but the lack of communication, coordination, and ownership throughout the process. I have contacted Service Manager Kevin Langton and General Manager Mike Yorty by both email and phone and received no response. After 16 days without my vehicle, I asked my Service Advisor, Jeyson if he could please make my car a priority. His response was that he would not because he had other customers to take care of. Unfortunately, that response sums up my experience with both the service department and leadership. More
by Kelly M.
Employees Worked With
Jeyson Salgado
August 10, 2026
The consultant that assisted me on Saturday, Jeyson, has a station where both his monitors are together blocking the view of a customer he's assisting. That is not in favor of the customer. I came in for my a station where both his monitors are together blocking the view of a customer he's assisting. That is not in favor of the customer. I came in for my 80,000 miles service. Jeyson asked me if I had other concerns which I shared that the bolt from my sun visor fell out and the cover is loose. I am thinking because of the monitors blocking me he may have misunderstood me and had my sunroof checked. Jeyson also mentions that one of my tires has a slight uneven wear and recommends a $200 alignment. That made no sense to me. I get all my servicing done at this dealership and my tires are always rotated. I've never left more frustrated. Not a good experience. Jeyson quoted me $183 for the service but the link that was sent to me via text had $326. Next time I will wait for Skyelar. More
by danielle.sellers
Employees Worked With
August 08, 2026
Timothy and my new friend Janice did an amazing job! This is the place to go for your new Toyota. Thank you for the amazing service. This is the place to go for your new Toyota. Thank you for the amazing service. More
by charkatie
Employees Worked With
August 07, 2026
Our service writer, Mauricio, provided excellent customer service and text updates on the service of our vehicle. We have been a service customer of this dealership for over 40 years, very happy Toyota owner service and text updates on the service of our vehicle. We have been a service customer of this dealership for over 40 years, very happy Toyota owners! More
by wiring65
Employees Worked With
Mauricio R
July 21, 2026
This review focuses on the sales side of the business. I have not had any issues with the service department, they have done a nice job with may service needs. Sales on the other had have failed my last I have not had any issues with the service department, they have done a nice job with may service needs. Sales on the other had have failed my last two attempts to purchase a new vehicle. The latest was in May. I ordered a white RAV4 Plug-in ASE and they delivered a black vehicle a month later. When I balked at the discrepancy they offered to make me a deal to take the black one and told me they would try to get one from another dealer. About three weeks later they told me the one I wanted they could order nut it would be another three to four months for delivery. I understand there is an allocation process for this vehicle, however the entire process was less than professional and misleading to say the least. I would not trust this dealership to deliver. More
by Campbkr
Employees Worked With
Sales Department
July 19, 2026
Eric and Sam were very pleasant & helpful. They explained everything in depth to us & were down to earth. The car buying process was a breeze! They explained everything in depth to us & were down to earth. The car buying process was a breeze! More
by Jacklynmarek
Employees Worked With
Eric & Sam
