AutoNation Toyota Libertyville

They are always there for me and divan excellent job. Friendly but very professional staff. Would never go anywhere else! Friendly but very professional staff. Would never go anywhere else! More

The service advisor Jesse, very responsive and thorough with options presented regarding issues with the vehicle. with options presented regarding issues with the vehicle. More

Love libertyville Toyota They always know what their doing and nice! Friendly! Clean and efficient… will recommend doing and nice! Friendly! Clean and efficient… will recommend More

Friendly and helpful service on my every visit since last 20 years thank you very much for your great work 20 years thank you very much for your great work More

This dealer auto service charged me $95 just for diagnosis on a car that said would buy for $250, I brought my car for service but they did not tell me ahead or clarified to me that if I decided NOT diagnosis on a car that said would buy for $250, I brought my car for service but they did not tell me ahead or clarified to me that if I decided NOT to get it fixed anymore they still were going to charge me almost a hundred dollars for diagnosing a 25-year-old car. I felt these charges were very unfair and overcharged. They did not even produce a report of inspection that would clearly show the main problem for which I was bringing the car for in the first place, so very very aggravated by the sum of money I paid for a service that all these past years have been voided! More

Always attentive and polite when arriving with car regardless of whether had appointment or drop in. Great at explaining details of car maintenance/ problem. Verina has been extremely helpful with th regardless of whether had appointment or drop in. Great at explaining details of car maintenance/ problem. Verina has been extremely helpful with the needs of my Prius these past years. More

I purchased my Rav at this dealership as well as two other cars. The service is always great and Verina was helpful and friendly. I am a long time customer. Thanks for the great service. other cars. The service is always great and Verina was helpful and friendly. I am a long time customer. Thanks for the great service. More

i called a week ahead and they couldnt fit me into a time slot that was convenent for me . which was first morning slot so i had to move up a day which ended up being ok but it was only an oil change and r slot that was convenent for me . which was first morning slot so i had to move up a day which ended up being ok but it was only an oil change and rotating tires More

While the repair and oil change were completed promptly and apparently effectively, certain elements of the visit were cause for concern. For example, for the first 12 years of using your dealership, I re and apparently effectively, certain elements of the visit were cause for concern. For example, for the first 12 years of using your dealership, I relied on exactly two service advisors. However, since the retirement of Jim Lykkens at the end of 2020, I have been assigned three different advisors in 1 and 1/2 years! While this can be attributed largely to the pandemic crisis, the apparent instability is unsettling. More

Rick Samborski in sales was excellent from the day I ordered my RAV4 to the day I drove it home. He kept me updated along the way of it's stairs and when I could expect to have it ready. Constant commun ordered my RAV4 to the day I drove it home. He kept me updated along the way of it's stairs and when I could expect to have it ready. Constant communication made it easy to know exactly what was going on. I love my new hybrid RAV4 and the purchasing process was as easy as could be. They even accommodated me for an appointment after I got out of work so that I could pick up the car. More