AutoNation Toyota Fort Myers - Service Center

Went in for maintenance advised of rattle in front end suspension, service representative and mechanic found source and repaired. Very satisfied with the customer service all provided. suspension, service representative and mechanic found source and repaired. Very satisfied with the customer service all provided. More

I had a 3:15 appointment for 15,000 mile service and oil change, vehicle was checked into the system at 3:29. Service rep explained that the service would take 2-2 1/2 hours. I was back in my car at 5:30. change, vehicle was checked into the system at 3:29. Service rep explained that the service would take 2-2 1/2 hours. I was back in my car at 5:30. Service was as promised, however 2 hours seems excessive. Service rep went above and beyond to keep me informed. More

Customer service was great, time spent at the dealership was reasonable, recommended services that were due was reasonable, recommended services that were due More

I had 15K mile checkup w oil change. They didn’t tighten oil plug and oil leaked all over my driveway at new house. Was told manager would call. Haven’t heard a word. Horrible experience They didn’t tighten oil plug and oil leaked all over my driveway at new house. Was told manager would call. Haven’t heard a word. Horrible experience won’t go back More

Always greeted kindly. Knowledgeable service writer Shelly. In and out in 70 minutes. When are you going to bring bagels back to waiting area? Comfortable waiting area. Knowledgeable service writer Shelly. In and out in 70 minutes. When are you going to bring bagels back to waiting area? Comfortable waiting area. More

Roberta Billing was awesome! ! Our deal was handled professionally and very quickly. I will use her in the future when I need another car. ! Our deal was handled professionally and very quickly. I will use her in the future when I need another car. More

Great customer service and explains what they have done. What they will be doing on next service. What they will be doing on next service. More

When I go to Auto nation for service, I always see my rep Dan he’s always fair with me. Explains everything in detail and gets me in and out in record time. I appreciate his Attention to detail. And always g Dan he’s always fair with me. Explains everything in detail and gets me in and out in record time. I appreciate his Attention to detail. And always greet you with a friendly smile. More

There are those who put the dealership first and those that value the customer. The latter serves the dealership far better. My 2015 Toyota Highlander is my third new vehicle from Auto Nation and my 4th that value the customer. The latter serves the dealership far better. My 2015 Toyota Highlander is my third new vehicle from Auto Nation and my 4th Toyota. It is through the efforts of Customer Service people like Shelley Kroegman which keeps me coming back to Auto Nation. My recent service of oil change along with complete detailing of my vehicle took far less time than when I had this service last year. Why? because Shelley took the time to make sure it was right the first time. Service Managers would be well served to take note of my message if you want me to return as your customer. Thanks Shelley and see you in 6 months. More