AutoNation Toyota Fort Myers - Service Center

Great dealership slow service Salesman did a great job selling me my last two vehicles selling me my last two vehicles More

To date, we have purchased two cars from this dealership, and have been very satisfied with the service. and have been very satisfied with the service. More

Wayne Carless was exceptional to deal with, highly recommend! Process was very quick and efficient. recommend! Process was very quick and efficient. More

Had service appointment at 10:00. Arrived at 9:50. Promptly greeted. Was told to wait in customer waiting area and a service representative would call me. At 10:40, still had not been Arrived at 9:50. Promptly greeted. Was told to wait in customer waiting area and a service representative would call me. At 10:40, still had not been helped. Walked to back desks. A rep located my paperwork. It had been with another rep this entire time. I signed the paperwork for suggested services and was told it would take about 1.5 hours. I got a text shortly after noon that my car was ready. Not all the services had been performed. No explanation given. More

I had an appointment at 12:30 for a recall on my Rav4. I didn’t walk out of the dealership until 4:30 and the problem has not been resolved. We have owned Toyotas for over 20 years and have never been s I didn’t walk out of the dealership until 4:30 and the problem has not been resolved. We have owned Toyotas for over 20 years and have never been so disappointed. I even bought the car new at this dealership. There is no customer service any more. More

Shelley has worked for this dealership for years. I can rely on her suggestions. The dealership is smart to keep her around. I saw the other agents taking to each other and not doing anything. Shelle I can rely on her suggestions. The dealership is smart to keep her around. I saw the other agents taking to each other and not doing anything. Shelley is the only one who was helping. She gets dumped on because she cares and will help the clients. The other agents don't care and enjoy that she does all the work. More

Yes, service was very good and even though I had to be to work, they let me drop my car off and pick it up and it was done way before that so they did keep my timeslot work, they let me drop my car off and pick it up and it was done way before that so they did keep my timeslot More

AutoNation Toyota representative Mr. Darius of Ft Myers has been extremely professional in servicing my Camry Hybrid yesterday 4-25-23. He handled the entire experience explicitly. Tha Darius of Ft Myers has been extremely professional in servicing my Camry Hybrid yesterday 4-25-23. He handled the entire experience explicitly. Thank you Darius! More

BE CAREFUL HERE. We took our Toyota Highlander in for service. All it needed was tire rotation because it was not due for oil change. My husband marks the tires befor We took our Toyota Highlander in for service. All it needed was tire rotation because it was not due for oil change. My husband marks the tires beforehand and then writes a diagram in a notebook. At the end of two and one-half hours (yes this is how long it took them NOT to rotate the tires) we were told our car was ready. But, yes, you guessed it, the tires had not been rotated. The Manager and the Customer Care Specialist were called and conferred. Eventually, just 20 minutes later, the car was back with tires rotated. More

Did oil change and tire rotation. It took 2 hours, which is too long when you book it well in advance. It took 2 hours, which is too long when you book it well in advance. More