AutoNation Toyota Fort Myers - Service Center

Anthony Jane. Over and above answering questions emails and phone calls concerning vehicle maintenance and warranty. Extremely concerned on scheduled apt. Great fo Over and above answering questions emails and phone calls concerning vehicle maintenance and warranty. Extremely concerned on scheduled apt. Great follow up. Best rep ever. More

Terrible service, no one had time to help, Service attendant went to lunch and left my car sitting in the line-up for service for 2 hrs. Supposely the car was serviced but I have no proof, except for attendant went to lunch and left my car sitting in the line-up for service for 2 hrs. Supposely the car was serviced but I have no proof, except for my bill. She didn't know where my car was while I was told to wait. After 20 min, my car was found in the parking lot and she had the keys. More

Our service representative was very good. He communicated well and gave us recommendations without pressuring us to do what was recommended. He communicated well and gave us recommendations without pressuring us to do what was recommended. More

It takes way to long to get the service done. An oil change with an appointment should not take 2 1/2 hours. Shelley does a great job. You need more like her. An oil change with an appointment should not take 2 1/2 hours. Shelley does a great job. You need more like her. More

Service department very unprofessional. .my rep went home left me waiting for hours.Micheal rep who went home .date of service 4/20/23. .my rep went home left me waiting for hours.Micheal rep who went home .date of service 4/20/23. More

Absolutely NO customer service . No return phone calls . My family had purchased over 12 cars within a few years at this same dealerships. But will not in the future No return phone calls . My family had purchased over 12 cars within a few years at this same dealerships. But will not in the future More

AutoNation of Ft. Myers has serviced my car in the past when I lived in Ft. Myers and were fantastic. This week I was in town visiting friends and my car alert light c Myers has serviced my car in the past when I lived in Ft. Myers and were fantastic. This week I was in town visiting friends and my car alert light came on. Auto Nation didn't have any appts but worked me in at 4 pm on Tuesday. I am so appreciative of the service. It will make my road trip back to SC less anxiety producing. I still rate Auto Nation Ft Myers as 5+. It is great to know that some companies maintain their superior standards. More

Not always customer friendly, things fall through cracks. Telephone reminders are many and redundant. On-site associates often overwhelmed and not coordinated. Still friendly but keep customers waiting Telephone reminders are many and redundant. On-site associates often overwhelmed and not coordinated. Still friendly but keep customers waiting More

In late 2014, Wayne Carless sold me the 2015 Corolla I still have, and I usually stop by his desk to say hello when I bring my car in for service. He and the Customer Care Specialists who have helped me still have, and I usually stop by his desk to say hello when I bring my car in for service. He and the Customer Care Specialists who have helped me over the years are all excellent, as are the employees who have worked on my car. I am very grateful for your dealership’s knowledgeable and friendly atmosphere. More

Concerned for their customers, Anthony was very cordial and concerned regarding my service. There should be more like him. and concerned regarding my service. There should be more like him. More