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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.1
2,035 Reviews

2,035 Reviews of AutoNation Toyota Fort Myers - Service Center

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May 12, 2023

I had a great experience with AutoNation Toyota Fort Myers! I recently had a nail enter my tire and needed a patch. My service advisor, Shantel, was able to get me a patch in and out in less than half a More

by Lorena Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantel
May 16, 2023 -

AutoNation Toyota Fort Myers responded

Hi Lorena, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 11, 2023

I was pleasantly surprised yesterday when my car was promised in one and one half hours and was finished in 45 minutes. My advisor was Mark Trillas. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Trillas
May 11, 2023 -

T responded

I was pleasantly surprised yesterday when my car was promised in one and one half hours and was finished in 45 minutes. My advisor was Mark Trillas.

May 15, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

I was told when the job was completed that there was a computer problem and that no paperwork was available I found the car window and dash exactly as I left which has left me feeling uncertain as to whet More

by bobcasey
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronnie
May 11, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

May 10, 2023

Short staff but efficient. Would be nice if animals were not accepted in the wait room. There was a cat that meowed for 2 hours. More

by Skwiatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know any named
May 12, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

Car was in and out in an hour and a half Way better experience than the last time I was there More

by liviesmum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
May 11, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

Absolute pleasure doing business with this dealership they’ve really turn things around response time service waiting time, etc. were absolutely fantastic. I could not have asked for anything better. The More

by bedellaustin13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie polanco, Barbara Marin
May 11, 2023 -

AutoNation Toyota Fort Myers responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2023

I was promised a 2nd Fob for my Rav 4 in October 2022,because of shortage of chips over 6 months ago, to no avail, but I could buy one, which I did from you which I did, for close to $400.00. Explai More

by philandemma
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr Wheeler
May 12, 2023 -

AutoNation Toyota Fort Myers responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 08, 2023

Waited three hours for 35,000 mile service which was basically tire rotation. Service rep left early, I learned family emergency, or so I was told when I couldn’t find him More

by rahand2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dixon
May 10, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

May 08, 2023

Car was complete and rolled out to parking lot and then I still had to wait 30 min to get it. Check out process very slow. I would not recommend this dealership as in order to get the Toyota care, no other d More

by ctrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
May 10, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

May 08, 2023

Love the service and quality, I brought my car in for its 15,000 mile oil change and it was done quickly with a detailed inspection and they even washed my car for me! Would definitely recommend Toyota to an More

by klvandevere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 11, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate your positive review about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Fort Myers and we hope to be of service again in the future.

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