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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.1
2,035 Reviews

2,035 Reviews of AutoNation Toyota Fort Myers - Service Center

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May 16, 2023

I've been there twice. Once for sales and once for service. Horrible. On the sales side they are incompetent. On the service side they are NUTS! Charge $200 to pull a code? More

by Bob Crone
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael was my service rep [I don't recall the sales guy I worked with and walked out on after 45 min of waiting around!]
May 17, 2023 -

AutoNation Toyota Fort Myers responded

Hi Bob, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. If you'd like, please contact our General Manager at (239) 321-5413. We'd appreciate the chance to make your experience a positive one.

May 15, 2023

Anthony reviewed the service recommendations with me, & we chose the most important ones. I felt it would be the next day before I could pick up my car, but it was completed the same day. Happy about that! More

by 1900sonii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
May 17, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

May 15, 2023

Service was prompt and staff very courteous. Only saddened to hear that my air conditioning system will inevitably go out again :( and that is not on the dealer but the manufacturer. More

by MrsJones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 17, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

May 15, 2023

Shelly K. has been my service advisor for many years. Appreciate her knowledge and customer service. More

by kmuchler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly K.
May 17, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 14, 2023

Excellent service. CUSTOMER SUPPORT REPRESENTATIVE WAS KNOWLEDGEBLE ABOUT HIS RESPONSIBILITIES.FRIENDLY AND COURTEOUS. HE WAS AWESOME More

by rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnovan
May 17, 2023 -

AutoNation Toyota Fort Myers responded

Hi Rich, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 14, 2023

All of the dealer staff that I worked with were very professional and helpful. The time waiting for my annual service appointment was very reasonable. Overall a good experience. More

by Steve K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAVIER DE ARMES
May 17, 2023 -

AutoNation Toyota Fort Myers responded

Hi Steve, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 13, 2023

They are easy do deal with. Everyone is professional and informative. Car service was excellent. More

by Rav4 Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall his name. Excellent in explaining and keeping me updated
May 17, 2023 -

AutoNation Toyota Fort Myers responded

Hello, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

Efficient service, polite personnel, clean facility, the service center was easily accessible by being located on a major road. More

by davidriser48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pino
May 16, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

May 12, 2023

Had a significant brake failure Brakes were damaged from exposure to Hurricane Ian. Showed up afternoon without a service appointment. Orlando found the problem immediately and wrote up the service ticket More

by HappyCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
May 16, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 12, 2023

They were easy to book an appointment with. They were kind and prompt. Just wish I knew the price of service beforehand. More

by Weneedmorekendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
May 16, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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