AutoNation Toyota Arapahoe

Very pleased customer! The dealership when I purchased the car just less than a year ago - was awesome! The entire process was smooth and we walked away with a great vehicl The dealership when I purchased the car just less than a year ago - was awesome! The entire process was smooth and we walked away with a great vehicle at an exceptional price. I've since had it into the shop twice, for routine oil changes and again, they do a phenomenal job. The staff is very friendly and helpful. Even with a waiting room full of customers, I was in and out within 90 minutes. They even offer courtesy rides if you need that. I had my last Toyota for 10 yrs, I plan to have this Toyota for 10 years - but I guarantee if I'm still in the area when I'm looking for a new car, I will return to Autonation Toyota. Great car buying experience. Excellent experience with the service department. More

BUYER BEWARE!! BAIT AND SWITCH!! BUYER BEWARE!!! Bait and switch!! I stopped by to trade in my vehicle. Looked at a few SR5 Premium 4Runners and found one in their system that matched BUYER BEWARE!!! Bait and switch!! I stopped by to trade in my vehicle. Looked at a few SR5 Premium 4Runners and found one in their system that matched all of the spec I was looking for. I saw it online advertised for the same price as the price in their system. We went back and forth on negotiations. Almost took a hour. We agreed to a price. They take my keys and start drawing up paperwork for financing. The salesman comes back, 45 minutes later, and tells me they can't sell the car unless I agree to pay $6,000 more. They told me the car was lifted but they didn't know that...even though they put the lift on at their shop. Their other option was that I could get an SR5 and come back a different time and they'd manually upgrade everything to make it a "premium" Now it's late. Store is closed. I told them I wasn't going to pay $6,000 as we already agreed to a price on a VIN and I wasn't going to get the SR5. I asked the salesman for my paperwork back as it had my signature on it. The sales manager FINALLY comes out from behind his desk and meets me. Tells me he can't give it out and that I need to leave. I asked again and he started yelling at me that I needed to leave, now. I again asked for my paperwork and he came back with everything except the sales menu. Told me I could leave his store now. I asked again for the sales menu and he begins claiming he has no idea where it's at and yelling at me to leave his store. Telling him I wasn't going to leave without it, he magically finds it and demands that I leave. I leave and call the next morning first thing to speak with a general manager. No one knows his number though. It took three phone calls, leaving voicemails with various people and finally I got a call back from a different sales manager at 2pm....still no word from the GM. More

Bob,the best person with interpersonal skills. Autonation have the best cars,SUV and many vehicles with great and best sales associate like Mr.Bob.if any of you guys were looking to buy something,I Autonation have the best cars,SUV and many vehicles with great and best sales associate like Mr.Bob.if any of you guys were looking to buy something,I would recommend him for better detail and knowledge. Dipesh More

New Vehicle Jesse and Max were absolutely wonderful! We were not really looking to get a new vehicle, but with their help and the way they treated us, we decided Jesse and Max were absolutely wonderful! We were not really looking to get a new vehicle, but with their help and the way they treated us, we decided to take the deal. Jesse and Max made our day absolutely terrific! More

AutoNation Exceeds Our Expectations Brian Matsumoto, salesman, and Greg Lambert, sales manager at Auto Nation Toyota afforded excellent customer service to my wife and me! Mr. Matsumoto Brian Matsumoto, salesman, and Greg Lambert, sales manager at Auto Nation Toyota afforded excellent customer service to my wife and me! Mr. Matsumoto was very generous with his time and quite knowledgeable about the different automobiles that helped our decision-making process. Kudos to them and to us for a very rewarding experience! Jim and Roxanna Trevino, Parker, Colorado More

They don't want to talk to women? This was the first service (5000 miles) on a new Highlander. First, when this dealer called about the car, I asked them to call my wife to schedule t This was the first service (5000 miles) on a new Highlander. First, when this dealer called about the car, I asked them to call my wife to schedule the appointment and provided her number. They never called her. She made the appointment herself (she is the primary driver of the Highlander). Upon bringing the car for service, she gave the guy her cell phone number and went to the lounge/lobby to wait. When the car was ready, the guy called me -- at work, 20 miles away --to say the car was ready for my wife. I called her to let her know. She went to get the car and told the guy she was there, in their building & reminded him he had her number. He acknowledged he had her number, but never explained why he didn't call her directly. I guess this dealership prefers not to talk to women. More

Bought a 2017 RAV4 - Great Experience The car-buying process was really smooth and easy - my salesman was amazing. Dan is experienced and knows what he's doing - he has a keen intuition ab The car-buying process was really smooth and easy - my salesman was amazing. Dan is experienced and knows what he's doing - he has a keen intuition about customer needs. Once we decided on the trim that best fit my needs, he sent me on a test drive where I fell in love with the RAV4 model. I chose the vehicle online and completed the trade-in valuation and financing application online. When I went in the next day to make the purchase, half the work was done! This was the least time consuming auto purchase I've ever experienced. Thanks to Dan and his team for making this a positive experience. More

Always a pleasant experience. I bought my car here, and have always brought it back for service. The employees are always friendly and helpful. Since I wait for the car, I really a I bought my car here, and have always brought it back for service. The employees are always friendly and helpful. Since I wait for the car, I really appreciate the quick service. More

Great service Friendly people - accommodating - fast. I would recommend for certain. I was even made aware of an issue that I did not know that I had. Friendly people - accommodating - fast. I would recommend for certain. I was even made aware of an issue that I did not know that I had. More

Quick and friendly service and repair work I took my RAV4 in for a recall on a windshield wipers motor problem. The employee who met me at my car in the service bay was professional, friendly a I took my RAV4 in for a recall on a windshield wipers motor problem. The employee who met me at my car in the service bay was professional, friendly and quick to approach my car. My service manager, Alec Johannesman, was equally top notch in all aspects. They completed my repair even faster than the quoted time, which I very much appreciated. I also forgot a Christmas gift in my car that I needed, and another service manager (sorry I didn't catch his name-but he is a marine), took me into the back lot to find my car and get the gift out. Everyone here was great. Definitely was completely satisfied with my service experience. More