AutoNation Hyundai Columbia

It's beeen a long time since I purchased a car from Jim Hudson, and not really sure why, but the customer service we (my daughter and myself)received at Jiim Hudson Hyundai on 5/25/11 was the best of any d Hudson, and not really sure why, but the customer service we (my daughter and myself)received at Jiim Hudson Hyundai on 5/25/11 was the best of any dealership I've dealt with. Right away upon entering the lot, we were greeted by Lesley Alston who was very knowledgeable about the cars on the lot and questioned us about what type vehicle, what price range we needed, etc., and when we finally decided on an Elantra for my daughter, Lesley went through all the safety features (which I was not aware of) made sure we knew where everything on the motor was that needed to be checked periodically, went through the entire vehicle with us and when we decided to talk numbers, I was really surprised that they worked with us to get the pricing and the value of her car we were trading in to where we needed it to be. Mr. Alston was very friendly, very respectful(and quite entertaining). We appreciated him negotiating with us, as my husband had died 3 months prior, and we really needed to stay within out budget with this car. I feel my daughter is now in a safer car, a more comfortable car, and I will worry a little less about her safety when traveling. I will report to Mr. Jim Hudson's mother-in-law (with whom I worked for many years) that the dealership is running at top customer service and I will definitely be returning when I need a car for myself. Thanks Lesley (I know the comment I made about knowing Mr. Hudson's mother-in-law had no bearing on the deal, but I had to throw that in just in case!) More

Could not get my blue tooth to work correctly. Overall experience was good, thought my trade was a little lower than it shuld have been. It was a busy day and they were a little short handed. Had to wait experience was good, thought my trade was a little lower than it shuld have been. It was a busy day and they were a little short handed. Had to wait longer than we shuld have, but they tried to make it as pleasant as possible. More

We had a very good first visit with no pressure and complete understanding of why we needed some time to consider buying the car. Our salesman was very cooperative in working with us and one week late complete understanding of why we needed some time to consider buying the car. Our salesman was very cooperative in working with us and one week later, with exceptional service, we drove off with our brand new car!!! More

I had browsed online before coming to Jim Hudson's and had a vehicle in mind before arriving. I was greeted by Jared on arrival, I told him what vehicle I was inerested in. He showed me that vehicle but w had a vehicle in mind before arriving. I was greeted by Jared on arrival, I told him what vehicle I was inerested in. He showed me that vehicle but within about 20 minutes he told me he had another vehicle in mind, that he thought would fit me better. He showed me a 4runner that was very clean and ultimitly I liked even better. He had 2 appointments show up during the time I was there and he managed to get them help from other salesmen; and continued helping me. It was pretty hot that day and he made sure I had water and was comfortable and was the true definition of customer service. In the future whenever I may need to get a vehicle Jared will be the first guy I call! More

My overall experience was very enjoyable at Jim Hudson Hyundai. Garrick Turner was our sales associate and he was very knowledgeable and extremely courteous. Amy in accounting was also very friendly and t Hyundai. Garrick Turner was our sales associate and he was very knowledgeable and extremely courteous. Amy in accounting was also very friendly and through while explaining all my options as far as warranties are concerned. I would recommend this dealership to anyone. More

This was a very positive experience. The men who helped us were professional and genuine with what they represented and what we received. Eddie especially was more like an advocate to assist our purchase us were professional and genuine with what they represented and what we received. Eddie especially was more like an advocate to assist our purchase than a salesman looking for a commission. We were very satisfied with our experience and will recommend the dealership to others. More

This is the second Hyundai we have purchased from Jim This is the second Hyundai we have purchased from Jim Hudson. After being rear ended and losing our Elantra to a total loss, we decided on the 2011 T This is the second Hyundai we have purchased from Jim Hudson. After being rear ended and losing our Elantra to a total loss, we decided on the 2011 Tucson as a replacement. John Cook went out of his way to try and locate a Red one for me with the options I was looking for. I finally decided on one they had in their inventory. John was very patient with me while I arrived at that decision. Hey..Color IS important, right?! :) John made the experience a pleasant one and didn't come across as what I expect the "typical" car salesman to be like. He was genuine, humorous and friendly and even made sure my hungry husband got a bite to eat while we were waiting. Thank you, John and the Jim Hudson staff, involved in our purchase. We will recommend you whenever we hear of someone looking for a car! More

This is the 4th car that my family has bought from Jim Hudson Automotive. The first car was basically a "lemon" and the dealership did eveything they could do to fix the problem. In the end, the dealers Hudson Automotive. The first car was basically a "lemon" and the dealership did eveything they could do to fix the problem. In the end, the dealership stood behind their car and made it RIGHT. It was because of the way they handled the problem that my family has bought 3 more cars from Jim Hudson Automotive and we will NOT consider any other dealers. Our daughter will be getting a new car in about 2 years. We will again go to Jim Hudson Automotive because they are trustworthy, honest and truly care about good relationships with their customers. Why do we feel this way? Because true character is shown when things go wrong --- the first car was a problem, and they handle it in a manner that was respectful to our family and professional as a dealership. More

Jared made my car shopping experience a delight. Before coming to Jim Hudson Hyundai, I went to another dealer and did not receive adequate service. Jared gave Jim Hudson a great name. He ensured I knew coming to Jim Hudson Hyundai, I went to another dealer and did not receive adequate service. Jared gave Jim Hudson a great name. He ensured I knew all possible information about the vehicle before the purchase. I appreciate his time and service in helping me purchase a vehicle. More

John and Thomas were both very professional and also very down to earth. They were knowledgeable of the two models I looked at and were able to answer my questions without hesitation. I never felt pressure down to earth. They were knowledgeable of the two models I looked at and were able to answer my questions without hesitation. I never felt pressured at all to buy anything earlier than I wanted. Finding a salesman who isn't constantly pressuring you is a nice change. The dealers initial price was higher than a competitors price across town but they made sure to adjust the price so as to ensure my business. The trade in value for my car initially was a little low but after some negotiations they gave me what I considered fair value. My experience with John, Thomas, and the dealership was excellent and I will highly recommend them to anyone of my family or friends who are in the market for a vehicle. It was definitely the best experience I've had buying a car with any dealership I've ever been to. More