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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,188 Reviews

1,188 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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May 20, 2022

The tech and rep went above and beyond to fix my issue and they did. More

by TheNiTz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon and the alignment tech
May 21, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 20, 2022

Great service - ready in time frame given which was greatly appreciated. Plenty of beverages and good TV available More

by Luckyswede47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Riquad
May 21, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

May 18, 2022

Gregg was extremely helpful and knowledgeable. Only waited an hour for oil change and alignment. More

by azpoffs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
May 20, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy to hear you had such a positive experience with Gregg! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2022

The personnel at this dealership has always been very friendly & helpful both in person & on the phone. The salesperson who initially assisted me, Triston, has remained available & the service department More

by Janet B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Cheeseborough (tall John)
May 20, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi Janet, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2022

It was a very busy day and I dropped in with battery issue, and a tire pressure issue. Somehow they fit me in, and all was resolved within 2 hours. More

by mmerobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman
May 19, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2022

Service was faster (even than expected) and friendly. Also, dealers are often noticeably expensive and my service was done at a fair price. More

by jerois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
May 19, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello Jerois, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2022

AutoNation Honda Tucson Auto Mall treated my family very well when we purchased our Honda vehicle. I had a pre-approved loan from my Bank on a very low interest rate, but the AutoNation Honda Dealership was More

by Vincent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra RIGAUD
May 19, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 17, 2022

The service is quick and the advisor Arturo did a fine job. But $100 for an oil change and tire rotation is way too much! More

by tj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo
May 19, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (520) 549-2238. We hope to hear from you.

May 17, 2022

Fast convenient to schedule maintenance work. Service Advisor Greg is be very helpful. I've been having my Honda Serviced at the dealership since 2014 and Greg continues to be my advisor More

by Caroldunkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREGORY
May 20, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi Caroldunkel, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 16, 2022

Jon Phelps customer service was amazing! He was knowledgeable and truly cared about getting the job done. He restored my faith in this Honda dealership More

by Diane7174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Phelps
May 18, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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