AutoNation Honda Renton

Matthew Lopez is the Service Advisor, I see everytime when I bring my vehicle in for service. Matthew provides excellent customer service from start to finish. when I bring my vehicle in for service. Matthew provides excellent customer service from start to finish. More

Have you heard about 2% charges being applied by Honda dealers to customers on services? Yes, it’s true at AutoNation Honda Renton. There is no mention anywhere on their website about a 2% credit card dealers to customers on services? Yes, it’s true at AutoNation Honda Renton. There is no mention anywhere on their website about a 2% credit card processing fee. However, after my regular car service, at the time of delivery/payment, I was asked to pay an additional 2% charge for using a credit card. This kind of last-minute fee is not acceptable. If such charges exist, they should be clearly disclosed upfront instead of surprising customers at checkout. I haven’t seen this practice at other Honda dealerships. This experience felt misleading and disappointing. I hope they improve transparency and communicate all charges clearly in advance. It’s’ nothing wrong with the employee who worked for service. More

Two weeks ago, we purchased a 2026 CR-V LX from Renton Honda. From the moment we walked up to the building, we were well taken care of. Everyone was very polite and friendly. The whole experience is di Honda. From the moment we walked up to the building, we were well taken care of. Everyone was very polite and friendly. The whole experience is different than it used to be and so much less stressful. The finance gal mentioned that she would like to see all the paperwork be move to online, and I think that would help speed the process of buying a car up. This is not our first vehicle purchased from Renton Honda and each time, we have been happy with the service. More

Easy to do business with. The “no dicker sticker” helped. Good deal on the Sienna I bought! The “no dicker sticker” helped. Good deal on the Sienna I bought! More

Reason for me to give 2star rating is due to our experience in finance department (Mr Tin Vo)I have difficulties understanding him due to his heavy accent.During our signing I was hoping for him for experience in finance department (Mr Tin Vo)I have difficulties understanding him due to his heavy accent.During our signing I was hoping for him for a brief explanation on what we’re signing instead he just let it lay down in the table and point where to sign.I requested a paper copy of the documents but he printed out incomplete documents.I also found out that I have the wrong email and phone number on the application forms.I have to go back and have them fix the problem.I requested a copy to be sent to my correct email to I can download the forms but until now I haven’t received it.Mr Tin Vo needs to improve his customer service More

Easy to work with. Straight forward pricing. None of the usual dealership bull. I will let my friends know. Straight forward pricing. None of the usual dealership bull. I will let my friends know. More

We especially appreciated the large and roomy indoor showroom with its large supply of vehicles. Also, all personnel that we interacted with were smiling and friendly. showroom with its large supply of vehicles. Also, all personnel that we interacted with were smiling and friendly. More

Absolutely best experience working with Adi and Srey. They were straightforward in working the numbers with my - no sales tactic, no time wasting. For an informed buyer like me, i'd rather have straightf They were straightforward in working the numbers with my - no sales tactic, no time wasting. For an informed buyer like me, i'd rather have straightforward negotiations than try sly tactics (experienced in other dealers). Would strongly recommend !! More

Excellent and exceptional service from the started to finish. We felt comfortable and all of our doubts were answered cleanly finish. We felt comfortable and all of our doubts were answered cleanly More

I took my car in to have the breaks checked and while I was there decided to have much more work done. I initially planned to wait onsite but Luis offered an Uber to take me home and then bring me back wh was there decided to have much more work done. I initially planned to wait onsite but Luis offered an Uber to take me home and then bring me back when the work was done. This worked out great since the work took ~ 8 hours. I had an oil change but the oil change tracker was not changed to 100% and still shows 40%. I also asked to have a taillight replaced 2 times because it was out and this was not done. I appreciate I was able to have more work done than planned but wish the taillight would have been done. More