AutoNation Honda Dulles

Dissatisfied with car service. The service personnel (Oscar Castro) was rude. I was late for my car service appointment and I have asked about ETA for service completion. But the r The service personnel (Oscar Castro) was rude. I was late for my car service appointment and I have asked about ETA for service completion. But the response was rude( He said “ He is honoring me by making an appointment now”) and also I did not receive a call after the service is done. Oil change and brake fluid flush were done in the service. but what I have noticed while driving after a certain speed there is a tapping sound I can hear but as soon as acceleration speed is reduced the sound is gone. I purchased my car from this dealership and I trust them for good car service. Every service for the past 4 years I have booked with them. This time I am not satisfied with the service. More

I had the pleasure of working with Sean and Sunny. When I tell you they pushed to make sure I got my dream car, they sure did keep their word. Working with these two individuals was amazing. Everythin When I tell you they pushed to make sure I got my dream car, they sure did keep their word. Working with these two individuals was amazing. Everything about them was on point. Excellent customer service, amazing communication, kept me in the loop with the arrival of my dream car. They made me feel like family Vs a business transaction and that was so amazing on their end. I recommend AutoNation Honda Dulles and their group of team members to anyone looking to feel like more than a transaction and in search of their dream car. Amazing experience. As a returning customer I will continue to value my experience with this location and come to them for all my car needs. Thanks so much Sean and Sunny, I am one extremely happy woman. “YOU GUYS ROCK”. More

We were taken care of and had excellent service. Fawad saw us fast and did a complete service and we are extremely happy. Fawad saw us fast and did a complete service and we are extremely happy. More

I am happy to be a part of this Honda family! Any service performed on my car at this dealership is always diagnosed quickly and explained to my understanding. I am always pleased with the servic Any service performed on my car at this dealership is always diagnosed quickly and explained to my understanding. I am always pleased with the service. More

Excelente service good service good attention and nice people amazing experience good job fast and efficient service people amazing experience good job fast and efficient service More

Fawad was prompt, courteous and efficient. I turned my vehicle in the evening before and he called me early the next day to review the issues. He asked when I needed the car, and exceeded th I turned my vehicle in the evening before and he called me early the next day to review the issues. He asked when I needed the car, and exceeded those expectations. Thank you Fawad! More

The service was timely done and keeping me informed of what is needed for the car. what is needed for the car. More

Tony was outstanding in my dealing for a new Honda. He was very efficient and professional.Explained all the options available and on delivery of the car he went over details and helped program my phon He was very efficient and professional.Explained all the options available and on delivery of the car he went over details and helped program my phone and answer my questions. This is the third car that I have purchased at AutoNation And have been well pleased with the service. More

Great service - fast and efficient! Will return next time I need service for my Honda! Will return next time I need service for my Honda! More

Adam K. was friendly and helpful. He explained well on recommendations for my car. Thank you, Adam. was friendly and helpful. He explained well on recommendations for my car. Thank you, Adam. More