AutoNation Honda Dulles

Fast and friendly service. Service advisor was very courteous. Taking good care of my CRV. Service advisor was very courteous. Taking good care of my CRV. More

I will not go back to service my car (that I bought from this dealership) ever again. The car is still covered with the manufacturers warranty (TPMS warning) but was told that I needed to replace 2 rear ti this dealership) ever again. The car is still covered with the manufacturers warranty (TPMS warning) but was told that I needed to replace 2 rear tires to get rid of the TPMS warning. More

I had my 2019 Honda Pilot in for both service and a State inspection. Making the appointment was easy, reception at the service department was smooth, and the work was done in the time promised. Donuts whi inspection. Making the appointment was easy, reception at the service department was smooth, and the work was done in the time promised. Donuts while I waited would have been a crowning touch ; ) More

Demetrius was awesome and helped us get what we need done. He is super friendly and polite done. He is super friendly and polite More

Garbage service I received on 5-18-2022 I bought a car from this location—came for a first time for a service!! The general manager hadi came with a horrible attitude SAID I DONT WANA DEAL WITH YOU GUYS—h from this location—came for a first time for a service!! The general manager hadi came with a horrible attitude SAID I DONT WANA DEAL WITH YOU GUYS—he said service manager will be with you guys SHORTLY WAITED FOR 1exact hour— A service manager name dav kept looking at us from the window and never came out to approach us to see what’s the issue we have!!!!! I thought of Honda very high absolutely wrong!!!! Honda keeps employees like this horrible I will make sure my voice is out there to everyone around VIRGINIA!!! Long story short ABSOLUTELY GARBAGE NOONE SHOULD BE WASTING THEIR MONEY LIKE WE DID!!!the management is HORRIBLE I FELT VERY DISRESPECTFUL I AM A IT MANAGER AND I DEA WITH PEOPLE BACK TO BACK NEVER EVER DISAPPOINTED ANYONE THE WAY DAV AND HADI DID TO US!! After one hr we WAITED ANOTHER EMPLOYEE CAME SAID OH DAV HAD TO ATTEND A MEETING HES NOT COMING OUT LIKE SERIOUSLY AFTER 1hr and latterly he’s looking at us from the window no meeting nothing—weird look he was giving us— More

Service is excellent. New buying experience is great with this dealer. I would recommend to my friends. New buying experience is great with this dealer. I would recommend to my friends. More

Excellent customer service from the sales team. I worked with Sunny Naiyer he patiently answered my questions and helped me find the right car. A very positive experience. I worked with Sunny Naiyer he patiently answered my questions and helped me find the right car. A very positive experience. More

Excellent customer service, employees were helpful ,nice experience ,will love to get my vehicle servicec hefe experience ,will love to get my vehicle servicec hefe More

I came i9n with a tire that was losing air. Adam Kearney came right over, found the problem and explained everything to me. I did need a new tire and it was installed in about 1 hour as Adam ha Adam Kearney came right over, found the problem and explained everything to me. I did need a new tire and it was installed in about 1 hour as Adam had predicted. I felt very confident that Adam was honest. I did not feel rushed when he explained the problem and showed me the damage to the tire. More

Went for annual inspection. They did a thorough inspection on my car and found several issues which might give me a headache later. They gave me a quote for repair and did an ex They did a thorough inspection on my car and found several issues which might give me a headache later. They gave me a quote for repair and did an excellent job. The only drawback was they was short of shuttle drivers and I might be able to pick up my car before closing. Fortunately after I expressed my concern my service advisor came to pick me up so I could get my car back in time. Adam is great. I thank his for going above and beyond to take care of my concern. More