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AutoNation Ford Tustin

Tustin, CA

4.6
1,136 Reviews

2 Auto Center Dr

Tustin, CA

92782

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Showing 1,136 reviews

August 10, 2023

Fantastic service! Very professional as well! I will be back for my next service. Thanks to everyone!!!!!! More

by beachbound forever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delia
Aug 13, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2023

Always the best place to go and get the service. Dealer explains well anytime for everything More

by Triple D, Rocks!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Aug 11, 2023 -

AutoNation Ford Tustin responded

Hi, we are so happy to read such a great review about AutoNation Ford Tustin! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2023

Made an appointment a week in advance and after 6 hours no work was performed More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rather not
Aug 11, 2023 -

AutoNation Ford Tustin responded

Mike, we regret your experience with us here but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (714) 627-5558 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

August 05, 2023

Ford AutoNation Tustin approached my interest to lease a new vehicle in responsive, friendly and no baloney manner. Alex and his team at AutoNation listened to and accommodated my specific needs like no oth More

by jbenor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Jarvis, Zachary Vasquez
Aug 08, 2023 -

AutoNation Ford Tustin responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

August 04, 2023

Service was on time and good value using Ford dollars. Great service advisor Bob Self, thanks. More

by Lynn Yeazel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Self.
Aug 08, 2023 -

AutoNation Ford Tustin responded

Hi Lynn, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

Huge shootout to Ford Tustin for treating me so well both days I was in the showroom buying my new 2023 Ford Raptor. Gustavo Navarro was my sales representative and he presented himself very well, was very k More

by Jonathan Waddell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Navarro & Peter Nicolaou
Aug 08, 2023 -

AutoNation Ford Tustin responded

Hi Jonathan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 04, 2023

First time here. Amazing people, very polite and helpful. For now on it will be my number one dealership! More

by gmora400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Childers
Aug 08, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

The service process was efficient and smooth. Brittany was great with communication and service. All around good experience ! More

by HA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Aug 08, 2023 -

AutoNation Ford Tustin responded

Hi Ha, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

Great experience from the first call to the final detailed information from my sales person explaining all the features & services! More

by westcoastmarble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Alvarado
Aug 08, 2023 -

AutoNation Ford Tustin responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

August 03, 2023

I've brought my car in several times in past for oil changes, so liked dealership. I've had issue where sensor was on then turned off. So brought car in. Was told to leave car there but no given time fr More

by stevied14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Had two
Aug 07, 2023 -

AutoNation Ford Tustin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please reach out to us at (877) 357-5524 to discuss what we can do to help.

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