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AutoNation Ford St. Petersburg

St. Petersburg, FL

4.4
1,035 Reviews

2525 34th Street North

St. Petersburg, FL

33713

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Showing 1,035 reviews

November 05, 2022

Beth, the service advisor, was extremely knowledgeable and the recommendations were perfect! I received my ford Raptor the same day of drop off in which I was surprised as how quick the service was. Def More

by Guyettedavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth
Nov 14, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 04, 2022

Always great service. Mickey is awesome to work with. Last two trucks have had all their service done here More

by D. Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
Nov 11, 2022 -

AutoNation Ford St. Petersburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 03, 2022

Took 5 weeks to fix my car and then I got a bill for 986. 00 They replaced 2 front tires and did a oil change. The tires were 670.83 and the oil change was the rest minus 169.00 for telling me the hatch back More

by stgeorgerussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
everyone in the dealership that worked with me. took 4 calls to get a call back.
Nov 11, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford St. Petersburg take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (727) 231-1323 -- we hope to hear from you soon.

November 03, 2022

Service appts are a month out and because of hurricane Ian I had to reschedule, which was another month out. After waiting two months for service I dropped my truck off and it wasn’t even looked at until More

by Jocnjul1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Westley Peterson
Nov 11, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford St. Petersburg take our reviews very seriously. Please call our General Manager at (727) 231-1323 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 02, 2022

Case study in poor customer service. I ordered a truck 9 months ago. I agreed to pay $10k MORE than MSRP. Over 9 months of waiting, I have 30+ exchanges with the dealership (checking More

by c13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Pomeroy
Nov 10, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1323 to discuss what we can do to help.

November 02, 2022

We bought a used car from Auto Nation in St Pete. Our salesperson Kristin was fantastic and very friendly. We test drove several cars and found one we liked. Our trade in was more than fair and the p More

by Milo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristin Gallagher
Nov 09, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (727) 231-1323. We hope to hear from you.

November 02, 2022

we enjoyed our interaction with Ken Pomeroy and Felix. Ken was very helpful and answered all our questions More

by foscep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ken pomeroy
Nov 09, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 01, 2022

Great help and quick repair. Will plan on returning soon for more repairs because of their professionalism More

by polloloco.stilwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah wonderful
Nov 09, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 01, 2022

I was greeted with a friendly smile by a service agent Micky. She was absolutely amazing. She promised my vehicle will be out the door in less than 90 minutes and she delivered on her promise. She did More

by B1ogdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky Cusumano
Nov 08, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2022

I brought my expedition in for a recall, it turned into two separate appointments of 2 days each. The saving grace is Micky my service rep who recognized our frustration and pulled out all the stops to fix More

by Pjensen
Recommend Dealer
No
Employees Worked With
Micky
Nov 08, 2022 -

AutoNation Ford St. Petersburg responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

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